199 19 On March 5, the State Administration for Industry and Commerce, with the strong support of the former Ministry of Information Industry, decided to set up a nationwide telephone dedicated to handling consumer complaints and reports.
123 15 internet platform was launched on March 20 17. This is another important measure to promote Internet+government services, which indicates that China's industrial and commercial and market supervision departments have entered the era of consumer rights protection in internet plus.
On February 28th, 20 19, official website, State Administration of Market Supervision, issued the Opinions of General Administration of Market Supervision on Integrating 123 15 Administrative Law Enforcement System to Better Serve Market Supervision and Law Enforcement. Before the end of 2020, the telephone number of market supervision complaints will be unified as 123 15.
Extended data:
20 1 9 From August 3 1 day to September1day, the 20 19 Market Supervision and Management Forum with the theme of consumption environment and high-quality development was held in Tianjin.
The national 123 15 platform was unveiled at the forum and officially launched, and the hotline number 123 15 was uniformly used to report consumer complaints. This marks a new breakthrough in internet plus's supervision, which has better smoothed the channels for reporting consumer complaints.
The forum covers the main forum, the first consumer policy forum, the IPR enforcement sub-forum and the Tianjin sub-forum. During the forum, a five-in-one launching ceremony was also held.
The national 123 15 platform was unveiled at the forum and officially launched. Unified use of 123 15 hotline for consumer complaints and reports. Gan Lin, deputy director of the State Administration of Market Supervision, introduced.
The national 123 15 platform will integrate the former industrial and commercial 123 15, quality inspection 12365, food and drug 123 1, and intellectual property1.
Baidu Encyclopedia-123 15
People's Daily Online-National Platform 123 15 was officially launched.