For example, labor contract issues, labor disputes, marriage issues, custody disputes, inheritance rights, and housing lease disputes, the platform hotline will help the helpers clear their minds for the first time. Many help seekers, with the careful help of lawyers, have also found their own demands. At the same time, lawyers will give some advice and tell them how to deal with it. 12348 the legal service hotline starts to answer the hotline at around 8: 30 in the morning, and the telephone service will be direct until around noon 12, starting at 2 pm and ending at 5 pm. There will also be people on duty at night and some services can be provided. Basically, it has been in a state of 24 hours a year.
For example, June is the peak of job hunting every year. At this time 12348 received many legal questions about signing labor contracts. At this time, the relevant lawyers will seriously and patiently answer all unreasonable terms in the contract and teach them how to sign a legal labor contract.
At present, the biggest problem of 12348 is how to let the masses find lawyers suitable for their cases, because the masses still lack certain understanding of the law. Relevant departments also match the information and work experience of registered lawyers through various technical means, so as to find suitable lawyers, which greatly improves work efficiency and service quality.
The construction of urban legal services is in full swing, and township legal services also need better development. 12348 has provided advanced automatic terminal system services for towns and villages. People in towns and villages can go to the local judicial office, and the relevant staff will give guidance and then complete legal services. With the development of 12348 and the gradual improvement of its service level, it is no longer a simple hotline at first, but a comprehensive public legal service platform.