12349 What are the services?

12349 is a public welfare platform for providing convenience services to community residents, providing domestic services to community residents in the city, and providing three distinctive old-age services for the elderly: emergency assistance, life help and active care. Citizens can call the hotline 12349 to ask their own questions and get various community services, such as domestic service, water and electricity maintenance, information intermediary, medical treatment, education and training, etc. , including more than 100 projects.

Supported by the national unified public welfare line 12349, the platform continuously integrates the resources of social businesses, and opens a number of service lines such as convenience service, loss prevention, disability assistance, legal aid for the elderly, and car mobile reminder. To provide convenient living services and information consulting services for the general public. At the same time, the platform also builds a perfect "virtual nursing home" in the community, integrating medical assistance, life care and spiritual comfort to provide all-round services for the elderly at home, so that the elderly can live at home with peace of mind.