1. Log in to your qq account.
2. Click the main menu option.
3. Click Help-Tencent Customer Service Options.
4. Under the Tencent customer service page, search qq to unfreeze.
5. You can also click the number security service option.
6. Fill in the QQ account and verification code that cannot be logged in, and click Submit.
7. Tencent will review the complaint, and click the complaint status query option to view the progress of the complaint.