If you dial 10000 or 100 1 by using China Telecom, you need to use the called area code plus 10000 or1to access the customer service center of China Telecom. China Telecom Customer Self-service Hotline 1000 1 According to the voice prompts, you can query the telecom tariff and integral information by yourself. Self-service for telecommunication business and obstacle declaration.
China Telecom's customer service hotline 10000 provides you with services such as business consultation and acceptance, cost inquiry, obstacle declaration, complaints and suggestions all day long through manual and automatic voice. With telephone network as the main information exchange mode, it provides users with services such as consultation, inquiry, acceptance and complaint of various telecommunications services.
Commercial orientation
Service Orientation: China Telecom's comprehensive service window, an important channel for information exchange and communication between telecom enterprises and users.
Business orientation: focus on basic telecom services, actively develop new value-added services, and realize diversified business development.
Market positioning: brand service hotline for our customers, dedicated to building a world-class customer service center.