I. Consultation on administrative functions, responsibilities, policies, procedures and other public service information;
Two, the administrative management, social management, public service complaints and suggestions;
3. Non-emergency management and service for help within the scope of administrative functions and powers;
Four, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect economic and social development report;
Five, praise the efficiency and administrative efficiency of government departments and their staff.
Epidemic information belongs to the category of public service information, and citizens can also learn about the latest epidemic prevention and control policies of local government departments through the hotline 12345.
Legal basis: Regulations of People's Republic of China (PRC) Municipality on the Openness of Government Information Article 3 People's governments at all levels shall strengthen the organization and leadership over the openness of government information. The General Office of the State Council is the competent department of the national government information disclosure, which is responsible for promoting, guiding, coordinating and supervising the national government information disclosure. The general office (office) of the local people's government at or above the county level is the competent department of government information disclosure in this administrative region, and is responsible for promoting, guiding, coordinating and supervising the government information disclosure in this administrative region. The general office (room) of the department that implements vertical leadership is responsible for the government information disclosure of this system.