1. How to deal with passive receiving information?
1. First of all, we should pay attention to the information itself, that is, the factual level of information.
Sometimes when we are working, we will receive a lot of things that are not true. For example, Xiao Wang, a subordinate, reports to you that Xiao Zhang is unreliable, has no concept of time, and his work standards are not high. At this time, you need to ask Xiao Wang, the supervisor, what happened to Xiao Zhang, how he performed, how many times he was late in a week or a month, whether he had no idea of time, or whether he didn't report the results according to the agreed time. You must ask about the specific level, not just receiving information mixed with emotions, prejudice and even errors. We need to go back to the truth itself.
2. Secondly, we should pay attention to the relevant stakeholders of information, that is, think about the relationship between information and information providers to ensure that they are not misled.
Behind the information are people. In the final analysis, information transmission is the relationship between people, or the output of people.
Ass determines the brain, and interest is the core of information. Therefore, we should pay close attention to who provides the information and what benefits are involved in transmitting this information, sometimes not only economic benefits, but also other purposes. Subordinates often report good news instead of bad news, but we should have a clear judgment on information and not be led by the nose.
Thirdly, I should pay attention to the influence of the information I received.
Make a summative judgment around this information, especially want to know what this information means to me and how it will affect me.
Information is equivalent to the data provided to us. In the final analysis, we accept information, take actions with this information, and take correct actions in time, which is our foothold in accepting information.
Second, take the initiative to obtain information, how to deal with it?
(A) actively observe the phenomenon
We are curious about the world, especially the unknown. Almost every day, people, things and things around us are changing. We watched the world curiously. How can we see things more deeply? I have the following thoughts:
1, observing things, we must first think about the reasons and logic behind it.
For example, when you see "auspicious store transfer" in the shops along the street that you often walk through, don't just stay in the feelings or judgments such as "another store is yellow" and "the real economy is not good", you should see something deeper. For example, why did their store close down? It is the mismatch between the location and the target customers that leads to poor passenger flow, poor products or services, or competition from similar businesses around.
Further thinking about the above phenomenon, we can observe how his industry is doing. If it is also poor, is the whole industry going downhill? There are good and bad, we should consider whether it is a business circle problem, put ourselves in the position of the boss and think about how to run a small shop like ours.
Only by thinking more like this, not just making simple judgments about phenomena, can we deepen our thinking.
2. Observe things, and then exercise your ability to predict changes and results.
Again, if a travel agency goes out of business, analyze the reasons. Ctrip, Qunar and Tuniu in the online economy have given them a huge impact, resulting in a sharp drop in passenger flow. Then you need to think further. Will online travel websites completely destroy offline travel agencies? What should the future travel agency look like? Online travel society will not lay out offline? Is the current travel agency business still a good business? If you are the boss, do you stop loss in time or transform in time? Through the information and thinking you have collected, you can predict what will happen, and time will verify everything. You can also share your judgment in the tourism industry and listen to more people's opinions to make sure that you are not an arbitrary idea.
3, observe things, and finally think about the measures and actions that this matter should take for me.
Worried about others, the foothold is still to pay attention to yourself. Think about whether what you observe has any impact on your industry and business.
Many times, changes have taken place, but we are not sensitive enough to see them.
We should seriously think about the measures and actions we should take, how to avoid the potential risks or adverse effects brought by adaptation, and constantly consolidate our comparative advantages in the future market competition and remain invincible.
(2) actively collect information
Actively collecting information is the most common scene we encounter. How to do it? I have the following ideas.
1. First, focus on the problems that need to be solved.
Collecting information, in the final analysis, is to solve things. Sometimes we collect information superficially, and generally look up some information from the Internet, which is not our attitude and method to solve the problem. Do things with a focus, first find out the core point of the problem and collect information around the core point. Only in this way can it be efficient.
2. What is the root cause of the problem to be solved?
We should think deeply about the core appeal of this issue and what is the most fundamental appeal. Pay attention to the motives and reasons behind the behavior. For example, your girlfriend has a disagreement about what to eat for lunch. At this time, you should know that the key to the problem is not the meal, but your girlfriend thinks that you are not considerate and accommodating to her, and even thinks that you don't love her as much as before. Only when we have an insight into this core appeal can we take correct actions, not just apologize for this matter, so as to treat the symptoms rather than the root cause.
3. Third, pay attention to the first-line scene.
Wow, Zong Houqing spends two-thirds of his time going to the scene every year, going to supermarkets and chicken hair shops all over the country to investigate and get first-hand information. Finally, we should not only look at the superficial sales, but also look more, ask more and listen more in the front line. This is the real attitude to solve the problem.
4. Fourth, collect information efficiently and comprehensively.
We should not only use the old methods to collect information, but also establish our own efficient information collection system. Accuracy first, efficiency second. Time is so precious that only efficiency can be comprehensive.
5. Fifth, make a correct judgment.
After the information collection is completed, it will be a great test for decision makers, who must make correct judgments through comprehensive consideration. One heart for heaven, one heart for hell. Behind the verdict are people, money and things ready to be oppressed.
6. Sixth, implement it firmly and flexibly.
Based on this judgment, we should take action to implement this plan. In this regard, we should have two principles, one is firmness and the other is flexibility. Firmness is because the judgment we make based on correct and comprehensive information is correct with a high probability, so we must implement it firmly in order to achieve things. Flexibility is because the market will change unexpectedly at any time. Maybe the black swan in the industry will come. We must be sensitive and flexible enough. Only in this way can we minimize losses and maximize gains.