1. Click the "Forgot Password" link on the login page, and enter the account information according to the prompt. The system will send a password reset link or verification code to the bound mobile phone or email address, and retrieve the password through these methods.
2. If the password can't be retrieved, you can try to contact the administrator or customer service of the smart education platform and apply for resetting the password.
3. Some intelligent education platforms may provide the function of self-service password reset. You can try to find this function on the login page and follow the prompts.