Delete wireless network
I suggest you right-click the network icon in the lower right corner of the desktop, select: Open the Network and * * * Enjoy Center, open "Manage Wireless Networks" on the left, and delete the wireless networks below.
Reset network
If not, you can try the following methods: Click Start-All Programs-Accessories-Right-click Command Prompt, select Run as Administrator-enter netsh winsock reset, press Enter, and then restart the computer.
Online consultation
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network, and ask an online engineer to help you solve the problem further.