If you encounter any problems in using China Bank's credit card, or want to handle related credit card business, you can also call the credit card hotline 4006695566, press "1" and then press "0" to transfer to manual service.
Brief introduction of telephone banking:
Telephone banking refers to the electronic banking business that provides customers with financial services such as account information inquiry, transfer and remittance, payment, investment and wealth management, business consultation, etc. Self-help voice and manual service by telephone. ICBC 95588 Telephone Banking can provide customers with a package of financial services such as account information inquiry, transfer and remittance, investment and wealth management, payment, foreign exchange transaction, roaming in different places, credit card service, manual service, etc.
1. Account information query
Provides the function of querying the basic information, account balance, current account details, account history details and account unwritten details of each account and its sub-accounts in the card.
2. Transfer and remittance
Provide functions such as transfer in the same city and remittance in different places.
3. Payment services
Provide the function of inquiring and paying various daily expenses such as telephone bill, mobile phone bill, water and electricity bill and gas bill.
4. Investment and financial management
Provides the function of buying and selling stocks, funds, bonds and gold.
5. Foreign exchange transactions
Provide real-time foreign exchange transactions, query exchange rate, account balance and various transaction details.
6. Credit card service
It provides card application, card activation and loss reporting, account inquiry, RMB foreign exchange purchase repayment, credit line adjustment and other functions.
7. Manual business
Provide business consultation, complaints and suggestions, network information, new business introduction, and accept emergency oral loss reporting of accounts.
8. roaming in different places
Provide the function of handling all kinds of banking business in different places.