I was cheated by the telecom.

1. When encountering fraudulent phone calls or text messages, write down the phone number, e-mail, QQ number, MSN code and bank card account number of the fraudster in time, remember the accent, language features and fraudulent means of the criminals, report the case to the public security organ in time, actively cooperate with the public security organ to carry out investigations and recover the defrauded money.

2. If you can remember the cheated bank card account number accurately after being cheated, you can inquire about the bank and location of the cheated account number by calling the "955 16" (accurate to the prefecture level) customer service telephone manual service desk.

3. Freeze and stop payment through telephone banking: that is, call the customer service phone of the bank where the fraudulent account belongs, enter the fraudulent account according to the voice prompt, and then repeatedly enter the wrong password for five times to freeze and stop payment, with a time limit of 24 hours. If the amount of fraud is large, repeat the above operation after 00: 00 am the next day after receiving the case, and you can continue to freeze the payment for 24 hours. This operation only limits the suspect's telephone banking transfer function. For example, if the account suspected of fraud belongs to ICBC, you can call "95588" ICBC customer service phone to operate.

4. Freeze and stop payment through online banking: log in to the website of the bank where the fraudulent account belongs, enter the "online banking" interface, enter the fraudulent account, and then repeatedly enter the wrong password for five times to freeze and stop payment, and the time limit is also 24 hours. If you need to continue to freeze the payment, you can repeat the above operation after 00: 00 the next morning. This operation only limits the suspect's online bank transfer function. For example, the account suspected of fraud belongs to the Agricultural Bank, and you can log on to the website of the Agricultural Bank to operate.