What are the rules for Hangzhou to introduce a network car?

How to protect the safety and legitimate rights and interests of passengers when traveling by car or carpooling? 65438+1October 25th-65438+1October 30th, the Detailed Rules for the Implementation of Online Booking Taxi and Private Passenger Car Sharing in Hangzhou (Draft for Comment) was heard online in "Hangzhou, China".

No new network car index is added separately, and no special license plate number segment for network car is set.

The exposure draft stipulates that the network car mainly relies on stock conversion and is generated by changing the nature of qualified vehicles to "reserved passenger transport". There is no need to separately increase the index of the network car, and there is no need to set a special license plate number segment for the network car. Cruise taxis, that is, ordinary taxis, can apply for changing to online taxis.

In order to ensure the driving safety of the network car, the service life of the vehicle shall not exceed 5 years. The mileage reaches 600,000 kilometers, and it is mandatory to be scrapped. When the mileage does not reach 600,000 kilometers, but the service life reaches 8 years, exit the online car service.

The online car platform company shall ensure that the vehicles that make an appointment to provide services online are the same as those that actually provide services offline, and the drivers who make an appointment to provide services online are the same as those who actually provide services offline.

When the rules of network car freight rate are adjusted, it shall be announced to the public in advance 15. It shall not interfere with fair competition in the market, infringe upon the legitimate rights and interests of passengers and public interests, disrupt the normal market order by crowding out competitors or monopolizing the market, damage the legitimate rights and interests of the state or other operators, and shall not commit price violations.

In order to protect public order and the legitimate rights and interests of the masses, temporary control can be imposed on the number and price of online car when necessary.

In order to protect the personal safety of passengers, the network car platform company should ensure that the vehicles providing services have insurance related to operating vehicles, buy carrier liability insurance for passengers, and bear the responsibility of paying compensation in advance for safety accidents occurring in the service process, and must not transfer the risk of transportation services to passengers and drivers in any form.

The network car platform company shall establish a service evaluation system and a passenger complaint handling mechanism, and accept passenger consultation, complaints, lost property search and other matters 24 hours a day. After receiving complaints from passengers or complaints assigned by relevant departments, it shall handle and give feedback within 5 days. No retaliation shall be taken against passengers who report or complain about the quality of service or make unsatisfactory evaluation of service.

Each car can provide carpooling service up to 4 times a day, and it is not allowed to provide disguised operation by means of rewards or subsidies.

Private car sharing is what we usually call "carpooling" and "hitchhiking". The exposure draft clearly pointed out that private passenger car sharing should not be for profit, and it does not belong to road transport business activities. It is forbidden to engage in online car service in the name of private car sharing.

Carpoolers can choose to help each other for free or only share part of the travel expenses. If it is necessary to share the travel cost, the total cost per kilometer charged by the driver and the information service platform shall not exceed 50% of the freight rate per kilometer of the cruise taxi according to the principle of only charging without timing.

Each private passenger car or each driver shall provide carpooling service no more than 4 times a day.

Carpooling information service platform should be insured with vehicle personnel liability insurance; Not in the form of rewards, subsidies, etc. To attract carpool service providers to engage in illegal operations in disguise.

The relevant rules have come out and must be implemented.