Time is always so fast. In a blink of an eye, a year passed silently. Looking back on the past year, I have further improved my ideological level and working ability, and achieved some work achievements. This also means that I am ready to start writing the year-end summary again. The following is a summary of the administrative work for you, I hope you like it!
Selected articles of annual work summary 1 Time flies, and it has been almost a year since I entered Lutongyu Company. In this year, I have changed from a fledgling college student to a professional. I have had hesitation and persistence, but I have been struggling for my original dream.
I joined the company on February 20th 14. At that time, I had not graduated, and I was mainly responsible for personnel administration according to the division of leadership. Thanks to the correct guidance and help of the superior leaders, the strong support of all the staff and their continuous efforts, we can successfully complete the tasks assigned by the leaders. After getting the diploma, the wrong love of the leader was promoted to the position of director of the comprehensive management department. Because of Zhao Zong's physical reasons, I retired to the second line, and the burden of the whole department fell on me. At first, I didn't adapt to this important task, but thanks to the enthusiastic encouragement and help of leaders and colleagues, I got up the courage to stick to this position.
Looking back, I worked in the company for nearly a year. At work, I can faithfully perform my duties, constantly check and reflect on myself, constantly forge ahead, and devote myself wholeheartedly to study and practice. Generally speaking, I am basically competent and competent. Although I was at a loss in the face of difficulties, I thought about giving up when I was too tired, but in this group, with the care and love of leaders and colleagues, these thoughts just passed by, because my initial dream has been guiding me, and so many people who care about me are encouraging me, and I can't give up. The following is a summary of the main work in the past 20__ years:
First, adapt to the role change from students to staff, and master the basic skills and knowledge of work through continuous study and practice.
When I left school in February, when others were still at a loss, I had already set foot on my job and started to change my role from a student to a clerk. I only learned theoretical knowledge at school, but I didn't practice it myself. Thank the company leaders for giving me a good platform to fully show what I have learned. In the past year, I often put myself in the company's perspective to reflect on myself and examine myself to see if my ability and quality can meet the needs of the company's development and the need to complete normal work. I just graduated, which is equivalent to starting from scratch. No matter from which angle, I am in the initial stage. I must constantly improve myself in my work, and at the same time improve my ability and enhance my competence in my work through continuous learning.
Second, be grateful and work and live with a positive attitude;
Working for nearly a year, I have contacted many people and things. While rejoicing in my growth, I also know that I still have many shortcomings to correct. The most important thing is that you are still impetuous. Sometimes things only seek speed and ignore quality, and there are some mistakes in data or words; Sometimes when doing one thing, we ignore the relationship between other things and this thing, resulting in inconsistency or inconsistent data. I'm afraid I can't improve myself until now if my leaders and colleagues don't correct me in time. Thanks to these lovely and respectable people. After nearly a year of study and tempering, I gradually realized that only with a grateful heart, grateful work, grateful life, grateful life, can we appreciate the true taste of life. And we should face all this with a positive attitude, so that life will be more exciting.
Third, to establish a good image as the traction, to stimulate the enthusiasm of subordinates.
As the saying goes, "it is better to show than to shout at the top of your lungs." As a department head, if I say one thing and do another, it will have a very bad influence on the employees of the department. So in my daily work, I learned to pay attention to my own image and ask my employees to do it. I will resolutely do it myself first, asking employees not to do it, and I will take the lead and not violate it. At first, I didn't notice the importance of this aspect, and sometimes I ignored the importance of my own image. Over time, I realized my dereliction of duty. In the future work, strive to be diligent in eyes, legs, hands and mouth, and get things done every day.
Fourth, integrate theory with practice and make salary and performance plans for the company.
Under the arrangement of the general manager, I am responsible for the design of the company's salary plan and performance plan. Just taking over this task, I feel that the burden on my shoulders has suddenly increased a lot. This is the first time to put the theory learned in school into practice, and I don't know where to start at one time. Thanks to the guidance of the general manager and the full support of all the staff of the company, I sorted out my ideas and collected a lot of information in this regard. After consulting some seniors and teachers, I finally worked out a salary and performance plan that only belongs to our company. Although some places are still not satisfactory, I worked hard and finally took the first step, so I am still very pleased, thanks to the help of company leaders and colleagues. I will try to improve those unsatisfactory places and strive to be perfect.
Looking back on this year, due to my young age and simple working methods, some problems have not been properly handled, and my professional theoretical level and organizational management ability need to be further improved. Third, I am far from the company's requirements in terms of comprehensive quality. These shortcomings need to be improved and overcome in the next step.
In the future work, I will learn from other colleagues with an open mind about work and management experience, learn from good working methods, study business theory knowledge hard, constantly improve my business and management level, and make my overall quality have a new improvement. And always pay attention to all kinds of labor laws and regulations promulgated by the state and some local rules and regulations, keep making progress, and strive to tide over the difficulties and make contributions to the company's work in the new year.
Annual work summary administrative selection Part II I work in the administrative department. I have worked in our company for more than a year. I have never done administrative work before. It can be said that I started as an administrator from scratch. I have also grown a lot and gained a lot this year. Now I will make a summary of the administrative work of this department this year.
I. Administrative work
At work, I actively cooperate with my administrative colleagues to do things, whether it's small things, chores, or documents that need my patience, I finish them seriously and actively. I understand. I don't know anything. In such a large enterprise, if you want to gain a foothold and do a good job, you must understand it one by one and do it well. Do more to get more work experience. Only in this way can I improve the efficiency of doing things. As an administrative assistant, I have a lot of things to do, but compared with these many jobs, I think I have improved more. I feel that I have gained more than what I have paid. After working for one year, I need other colleagues to teach me how to use the printer from the beginning. So far, I have successfully completed a lot of administrative work. I really got a foothold in our company. Even if you don't know how to do something, it's because you don't have enough experience. If there is an opportunity, I will try my best to make it perfect.
Second, learn and improve.
Besides working, I am also actively studying. There are many administrative things, but I can't stop my enthusiasm for learning. Even if I am busy every day and get off work late, I will still make a summary of what I did today and then think about how to improve and do better. If there is anything wrong or wrong in the work, it is necessary to find out how it went wrong, and what to do in this situation in the future so as not to make mistakes. At the same time, read some administrative books to improve your knowledge reserve. I am also confident when I meet something in the future, so I won't panic when I do it. In my usual work, if I am not particularly busy, I will also talk to my colleagues about things I don't know, so that I can know more about administrative work. There are many things in administration, but there are many things to learn. But after a year, I have also made a lot of progress.
However, the pressure brought by work is really much greater than that of school, which also urges me to make continuous progress and improve my administrative ability. Of course, I still have many shortcomings, and these are also the reasons for continuing to work hard and accumulate administrative experience in the coming year, so that I can do better in the coming year.
Time flies, and we will cross the threshold of another year in a blink of an eye. Looking back, although there was no vigorous victory, it experienced extraordinary tests and tempering. For each of us who pursues progress, it is inevitable to make an "inventory" of ourselves at the end of the year, which is also a spur to ourselves.
Looking back on the past 20 years, under the correct leadership of the company's leaders, our work closely revolves around the company's business policy, purpose and benefit objectives, closely focuses on the key points and closely follows the company's various work arrangements. I did my duty in management. In order to sum up experience, continue to carry forward achievements and overcome existing shortcomings, the work of 20__ years is summarized as follows.
The work of the administrative personnel department in 20__ years can generally be divided into the following three aspects:
I. Personnel management
1, according to the actual needs of department personnel, recruit a group of employees in a targeted and reasonable way to equip each position.
2. Standardize the personnel files of all departments and establish electronic files, strictly review the files of all employees, and fill in all incomplete information.
3. Cooperate with purchasing and finance departments to strictly control the entry and exit of promoters.
4. Gradually improve the training mechanism, constantly send employees to study abroad, invite well-known companies to train employees, and strengthen internal training management.
Second, the administrative work
1. Handle the licenses of each store and conduct annual review as scheduled.
2. Communicate with relevant functional organs such as industry and commerce, taxation, drug administration, social security and banking. Make the company's external work smoother.
3. Contact newspapers, TV stations and other media to do a good job in publicity.
4. Do a good job in the procurement of internal office supplies, strictly review the use of office supplies in various departments, do a good job in the registration of goods recipients, and reasonably purchase office supplies with the principle of saving and reducing costs as the first principle.
Third, the management and operation of the company.
1, in line with the development of the market and according to the requirements of the company, formulate corresponding management systems. Improve the company's existing system, so that all work can be followed by laws and rules. In daily work, communicate with all departments and stores of the company in time, and put forward some guiding opinions on the work of all departments in time.
2. Gradually improve the company supervision mechanism. There is a good saying: employees will not do what you ask, but only what you supervise. To this end, the supervision and management of employees have been strengthened this year.
3. Strengthen team building and build a team with comprehensive business and high work enthusiasm. As a manager, we should give full play to the subjective initiative and work enthusiasm of our subordinates through "observing people's strengths, employing people's strengths, gathering people's strengths and developing people's strengths". Improve the overall quality of the team and establish a new image of the company that is pioneering, innovative, pragmatic and efficient.
4. Fully guide employees to take responsibility. In the past, the responsibilities of various functional departments of the company were unclear. Now, the responsibilities of various departments are gradually clear, requiring everyone to take the initiative to take responsibility.
As the head of the administrative personnel department, I am fully aware that I am not only a manager, but also an executor. If you want to lead a good team, you need to be familiar with the business, be responsible for specific work and business, and set an example. Only in this way can we ensure that everyone can take the initiative to undertake the work and let the company work normally.
The new year means a new starting point, new opportunities and new challenges. With the arrival of Lin and Beijing Tongrentang, it is both pressure and motivation for us, and we are determined to make persistent efforts to meet new challenges.
In 20__ _, the administrative personnel department will work in the following aspects:
1, improve the company system and realize standardized management.
Successful enterprises come from excellent management, and excellent management comes from excellent and perfect systems. With the continuous development of the company, improving the company management system is undoubtedly the basis of its sustainable development. Therefore, it is urgent to establish and improve a set of reasonable and scientific company management system. In order to further improve the company system and realize the standardization of management, the work in 20__ years will be centered on this.
2. Strengthen training and improve the training mechanism.
The competition of enterprises ultimately boils down to the competition of talents. At present, the comprehensive quality of employees in all stores and departments of the company generally needs to be improved, especially the store managers and department heads, who shoulder heavy responsibilities. It is necessary to make a training plan according to the actual situation and really help them. In addition, complete the new employee orientation manual.
3. Assist the department work and strengthen team suggestions.
Continue to cooperate with stores and departments to help deal with various emergencies. The year of 20__ is a year for people to expand and grow, and having a united and innovative team is the guarantee for their development. Therefore, strengthening team suggestions is also the focus of the administration and personnel department in 20__.
In fact, it is said that "the difficulties in the world begin with ease, and the great things in the world begin with detail." As long as we work more carefully, communicate more and have a strong sense of responsibility, I believe the people will become stronger and stronger.
Under the correct leadership and strong support of the group company and the correct guidance of the leading group of Ningbo Wanda Commercial Management Company, in the face of the severe situation of fierce market competition, the administrative department closely focuses on management, service, learning, recruitment and other work priorities, and pays attention to giving play to the central hub role of the administrative department as a link between the preceding and the following and coordinating all parties, making positive contributions to the company's successful completion of various annual objectives and tasks. The work of the past year is summarized and reported as follows:
First, strengthen basic management and create a good working environment.
Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.
For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, so as to be prepared before the activity, guided during the activity and have results after the activity, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.
Second, strengthen services and establish a good atmosphere.
The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:
1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.
2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.
Third, strengthen learning and form a good learning atmosphere.
Administration? Cough money? In order to maintain the efficient operation of the administrative department, we must "recharge" in time and effectively perform our duties, so as to learn basic knowledge, deepen professional knowledge, cultivate self-cultivation knowledge and study hard. First, we must learn urgently needed knowledge, constantly supplement all aspects of knowledge and delve into the professional knowledge of the administrative department. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.
The busy and fulfilling 20__ years will soon pass, and I have been in the company for one year. In June last year 165438+ 10, he officially joined the company, engaged in administrative and personnel management. Over the past year, I have focused on management, service, learning and other work priorities, and paid attention to the pivotal role of the administrative department in connecting the preceding with the following, connecting the left and right, and coordinating all parties, and made positive contributions to the successful completion of the company's business objectives and tasks in 20 years. This year's work summary and report are as follows:
First, the completion and achievements of key work this year.
1. Handling and annual inspection of various licenses of the company, as well as liaison and communication with external institutions. In 20__ _, cooperate with relevant departments, successfully complete the replacement of relevant licenses after the change of the company's business address, complete the annual inspection of the company's licenses on time, organize and accept the inspection of government drug supervision, social security, fire protection and other departments, correct the industrial and commercial electronic information of enterprises, and maintain good relations with the district industrial and commercial bureau, social security bureau, labor inspection brigade and other departments.
2. Budget and control of management expenses. According to the company's financial standard system, in order to reasonably control the management expenses of the enterprise, the administrative department has made a budget plan for the next month at the end of each month, and tried to control the expenses within the plan. I set up a ledger for the company's office space rental fees, utilities, office and labor insurance supplies, fixed assets purchase, communication fees between employees and the company, etc. And register one by one every month, and summarize and analyze the data at the end of the year, so as to budget and control the expenses more accurately and carefully in the coming year.
3, the company's fixed assets, office supplies and labor insurance supplies management. As an administrative department, purchasing, managing and distributing the company's fixed assets, office supplies and labor protection supplies is one of the important daily work of the department. After I entered the company, I first counted, registered and marked the company's existing fixed assets, then revised and formulated the management system of fixed assets and office supplies according to the company's actual situation, established the process of adding fixed assets, applying for instructions from relevant departments and general managers before purchasing, and collecting and distributing office supplies quarterly, which standardized the company's fixed assets and office supplies.
4. Management of company seals, documents and contracts. In 20 _ _ _, the administration department drafted and revised the system of company seal management, file management and contract management, standardized the registration process of official seal use, and sorted out the company files and contracts. In view of factors such as not affecting work efficiency, the contract circulation approval process has not been fully implemented, but the contract approval steps are temporarily incorporated into the official seal use approval, which avoids risks to some extent.
5. Employee compensation, benefits and performance appraisal management. 1/kloc-0 has been taking over the accounting and distribution of employees' wages and benefits since he joined the company in June. In the past 10 month, I completed the monthly salary accounting on time, assisted the general manager's office to formulate and improve the salary management system and performance appraisal management system according to the external market situation and the actual situation of the company, adjusted the monthly salary, social security base and provident fund of employees, ensured the rights and interests of employees, and made the salary management of the company more standardized. At the end of the year, according to the requirements of the group headquarters, make statistics on the implementation of the company's 20-year salary budget and draw up the 20-year salary budget to ensure that the company's total salary does not exceed the prescribed standards and is competitive and attractive in the industry.
6. Daily personnel work and employee relationship management. In the past 20__ years, I have handled the employment, resignation, regularization, file transfer and storage of employees on time and with good quality, and formulated and implemented the Company's Employee Handbook, which further standardized the daily behavior of employees. On the other hand, cooperating with trade unions, actively listening to employees' voices, answering employees' questions in time, and organizing employees to participate in sports games, group tours and other activities have enriched employees' spare time life, improved employees' morale and kept employees' high work efficiency.
7. Contact and communicate with the group headquarters, and complete the assigned tasks on time. As a holding subsidiary of _ _ Group, Renfu Nuosheng keeps close contact with the Group, and the administrative department also undertakes daily contact and communication with the human resources, administration, legal affairs, secretary-general, strategy, trade unions and other departments of the headquarters. In the past 20 years, I * * * received more than 0/00 copies of notices and documents/kloc-forwarded by the group, earnestly completed or organized the completion of various tasks assigned by the group, and reported relevant materials on time, ensuring that the company's year-end "Headquarters Cooperation" score did not have any deduction items.
8. Assist the quality and sales department of the company to complete relevant work. The company's business philosophy is to manage and control each process with the quality assurance system as the main line. As a pivotal department, the Administration Department actively assists the Quality Management Department in the revision of quality system documents, training and testing institutions, warehouse renovation and process optimization. , and assist sales, procurement, finance and other departments in daily preparation and submission of materials to ensure the smooth operation of the company.
Two. Progress made this year
1. Through daily work and cooperation with various departments, I learned about the overall operation process of Funuosheng, infected and learned the team spirit of the company.
2. I deeply realize the importance of quality management system to an enterprise, have a new understanding of the role of quality management, and learn the relevant knowledge of drugs and GSP.
3. By handling administrative and personnel work alone, I have exercised and improved my adaptability and judgment.
Third, three thoughts on this year's work.
1, perhaps because of the lack of experience in pharmaceutical commercial enterprises before, I was not familiar with the operation process and rules of the enterprise at first, and I failed to meet and foresee the needs of other departments in advance. In the future, we should learn more about the work of various departments in order to better play the role of service and supervision.
2. Personal knowledge of medicine is not enough, so it is necessary to strengthen the study and understanding of basic knowledge of medicine, GSP knowledge, drug laws and regulations, especially the quality management system documents of our company.
3. Because the work I am responsible for is complicated, sometimes there is no good priority and time, so that some planned work can't be carried out. 20__, I will strengthen my personal time management level, improve efficiency, and finish all the work I am responsible for more orderly.
Fourth, learn and grow.
1, 20__, participated in the training organized by the quality management department, the self-study test of drug system and regulations, the construction of talent system organized by the group headquarters, the use of e-HR system, "team execution", legal risk control and other special trainings.
2. Advantages and disadvantages of this year's self-evaluation:
My advantages: outgoing, cheerful, helpful, conscientious, careful, correct, responsible, good at communicating with people, flexible in dealing with various problems and emergencies.
My shortcomings: professional knowledge needs to be improved, macro-planning and overall analysis ability needs to be improved, and the height of the problem is not enough.