1from October 6th 165438+.
Former Guangdong Expressway Service Hotline
96998 stop service!
Related traffic is merged into the 96533 service hotline!
Since 165438+202216 October, the 96533 service hotline has provided consultation and complaint handling for vehicle rescue, road condition inquiry, and Guangdong expressway service complaints.
Previously, the 96998 service hotline mainly provided services such as road condition inquiry, rescue and complaint for high-speed users in the province, and the 96533 customer service hotline mainly provided travel services such as ETC issuance, business consultation and complaint suggestion for users.
It is understood that when users need highway vehicle rescue service, they can not only call the 96533-to-2 rescue service hotline, but also use the "Guangdong Express Trailer" applet to launch "one-click rescue", and obtain timely information on rescuers and vehicles by accurately locating the location of vehicles to be rescued, bringing a brand-new service experience to the majority of users in the province.