(1) The merchant who bought the goods did not officially deliver the goods, but uploaded the logistics number first. You can contact the seller to verify the delivery and courier information.
(2) The logistics update information of the express website has a certain time lag, so it is impossible to start sending it in one second, and immediately show where it was sent online in the next second. If you are not sure, you can consult the official customer service phone number of delivery express to verify the express information.
2. If it has not been updated, it is recommended to pay attention to the transaction timeout. If the transaction is about to timeout, but the goods have not been received, you can leave the last payment before the timeout ends. 3? When the weather is right, the self-service application can extend the time to confirm the receipt (or contact the seller to help extend the operation) or apply for a refund, and at the same time keep the relevant vouchers to avoid empty money and empty goods. Self-service application for extension of receipt confirmation time and application for refund are as follows:
(1) Log in Taobao, which I bought.
(2) Find the order without logistics, and click the order details.
(3) Click the page to extend the delivery time or apply for a refund.
(4) Extend the receiving time to 3 days, and click OK.
(5) Apply for a refund and select the service type. I want a refund (no refund) and apply for a refund.
3. If the refund application is rejected by the seller, you can apply for Taobao customer service intervention.
References:
Taobao. Com- our order has been shown in the delivery, and there is no specific logistics information at present.
References:
Taobao-distribution logistics problem