Verify the identity of the other party
When calling for an interview, you must first verify the identity of the other person and make sure that the other person is the person you want to inform. This is the first thing to do and the most basic work.
Sign up in a formal tone
After confirming your identity, you should introduce yourself to the other party, tell the other party where you got the other party's information and the purpose of calling, and also briefly introduce the jobs provided by the company. If the other party further needs to know the information of the enterprise, it will make supplementary explanations as needed.
Watch your tone.
Communicating with each other in a polite and peaceful tone can not only show your high quality, but also show the good image of the company. Be patient and answer each other's questions in a calm tone. A calm tone can make the other person feel comfortable and more willing to continue to communicate with you.
Get to the point
The purpose of calling is to invite people who meet the requirements of the company to attend the company interview. So in the process of asking each other questions, we should focus on asking questions related to the position, such as are you interested in this position? Is the time the same in your? This position requires CET-6. How is your foreign language level? Asking these questions helps to judge whether the other party meets the requirements of the enterprise.
Highlight the characteristics of the company
For example, our company is one of the top 500 enterprises in the world. We provide high-quality personal growth training for employees and organize free travel for employees every month. These contents can increase the company's attractiveness to candidates and help attract them to interview.
Provide company-related information
Providing this information too early will waste time and breath if the other party has no intention. Therefore, we must provide such information to each other when they are interested. And inform the other party of the relevant documents that need to be carried, such as resume, copies of relevant certificates, academic certificates, etc.
Call to inform the interview skills
1, eliminate tension
Candidates are nervous, which is a common problem in telephone interviews. Some people may be more nervous because they can't see each other's faces. At this time, you can find a suitable way to eliminate tension to deal with the interview. For example, if you think writing something on a post-it note or clenching your fist can eliminate tension, try it.
2. Determine the company and position information.
In order to confirm the authenticity of the resume, the personnel department of the enterprise will first confirm the contents of the resume to see if there are any loopholes and inconsistencies. The skill of telephone interview is that candidates must answer questions calmly and quickly, and any hesitation in the process of answering may give the impression that the other party is lying. Therefore, it is best to keep your resume at hand, so you can look at the content and answer questions.
Step 3 answer questions calmly
After knowing the company and position information, answer the questions raised by HR. If you don't hear the questions clearly, please ask the interviewer to repeat them politely, and don't pretend to understand. Try to be polite when you answer, and don't answer irrelevant questions.
4. The conclusion is very important!
After the telephone interview, at this time, it is best to say some words of thanks and the next step. If the interviewer doesn't talk about whether there is an interview or when the interview results will be announced, please don't ask again.
The matters needing attention and skills of telephone interview are here for you. Maybe the telephone interview is just a small step in your interview, but if you take this small step well, your life will take a big step.
Telephone conversation and notice the matters needing attention in the interview
(1) Resume notification of job seekers
"Hello, is this xxx?" At this time, you should feel the environment around the job seeker. If it's noisy, ask, "Is it convenient for you to answer the phone now?" /I'll call you back in an hour. If the job seeker really can't hear clearly or is inconvenient, we can call back another day.
We are the personnel department of xx Company.
Your resume posted on xx website has passed the company's resume primary selection, so please come to the company for an interview. Generally, job seekers who voluntarily submit resumes will not have too many problems. At this time, we should pay attention to: first, we must specify the company name; Second, whether the job seeker knows the company's address or not, we should clearly state the company's address at the end of the phone call. Some job seekers will say they know the address. If the applicant doesn't know the address, "please write down the company address". If the job seeker says it's not convenient to remember, he can say, "I'll text you the interview time and address later."
(2) Resume search notification
The average job seeker knows nothing about our company. When they make phone calls, they will encounter many problems. We can communicate with different job seekers appropriately according to their tone of answering the phone and degree of interest, but we must adhere to the principle of peace and maintain an equal position with him. We should not only maintain the courtesy and affinity as an HR, but also feel that we are disturbing others because we are searching for resumes. We must be modest and humble.
Commonly used words are as follows:
"Hello, is this xxx? We are xxxxx company. I saw your resume on xxxxx website. Judging from the description in your resume, it meets our recruitment requirements. Please come to the company for an interview at XXXXX time. Please write down the address of the company, xxxxx. "