First, contact with the loan platform. First of all, this situation is actually rare, because a person's credit information system is entered by the corresponding state organs and the People's Bank of China, and the possibility of making mistakes is relatively small. If this happens, everyone needs to consider whether they have borrowed money first, but now many people do. You can get in touch with the previous loan platform and ask about related matters to see if there are any mistakes in the handling of the other party's business.
Second, personal credit information is rarely inquired. Bian Xiao also searched the Internet for relevant information and found that almost no netizens had encountered this problem. Even if we have this overdue phenomenon, if the time is short, it is generally not found in personal credit records. You can now check whether you are overdue in your personal credit record. If this happens, you can also find the specific payment method in the details page. Every payment will have related borrowers and lenders. You can find the corresponding institutions according to this information and then consult. If it is not overdue, you can call and ask the other party to handle it accordingly.
Third, if it takes a long time to find the local industrial and commercial department, you forget the relevant phone number of the previous loan platform. In fact, you can also call the local industry and commerce department directly to get the contact information of this lending institution, but in this process, you need to bring your ID card, and then you can call this institution to pay back the money.