In the project, the engineer should accept the task assigned by the project manager/technical director and complete the project site implementation on time and with good quality; Communicate with customers at the engineering site and provide customers with necessary on-site technical training; And timely feedback the problems in the project and the valuable information obtained to the company, and actively cooperate with the department to complete some technical research work.
2. Responsibility
The engineer is responsible for the on-site implementation of the project;
The engineer is responsible for communicating with the Bureau on site;
The engineer is responsible for reporting the corresponding work content and progress to the project manager and technical director;
3. Working procedures
1). Before going to the user's site, the site implementation preparation engineer needs to make the following preparations:
0? 1 communicate with the technical director to understand the specific implementation content, technical characteristics and matters needing attention;
0? 1 Check the engineering technical documents, and put forward correction opinions in time if there are any problems; Prepare configuration files of servers, routers, access servers and other equipment according to the configuration requirements in engineering documents.
0? 1 Write "node implementation scheme" or "node cutover scheme"; And submit it to the technical director for review.
0? 1 communicate with the person in charge of the corresponding project documents, and bring the signature documents corresponding to the node construction, test and acceptance, as well as the labels of equipment and cables; The type and quantity of specific documents shall be decided by the person in charge of the documents;
0? 1 Bring all cables and tools needed for construction according to the implementation contents of the node;
0? 1 communicate with the project manager to negotiate the work route and progress, etc. , and determine the itinerary;
0? 1 communicate with the bureau, let the bureau know your itinerary and schedule, and confirm whether the node has feasible conditions; If you don't have the conditions, you need to feedback to the project manager in time;
2), the project site implementation
After the engineer arrives at the node user site, he needs to do the following work:
0? 1, after arriving at the construction site, you should first contact the project director of the local bureau, communicate with the person in charge of the bureau node, understand the specific situation of the bureau, and make clear the specific contact person of the project, the cooperation personnel of each work, the signer of relevant documents, etc.
0? 1 explain the specific content, implementation plan and time schedule of node construction or handover to the bureau personnel;
0? 1 investigate the conditions of the computer room and determine the specific implementation plan, time and steps with the bureau. ; If there is any discrepancy with the schedule arranged by the same project manager, be sure to inform the project manager in time; If it is found that it does not meet the requirements, it must inform the project manager in time;
0? 1 If new equipment needs inspection, it must be inspected immediately after unpacking, and the inspection report must be signed at the same time;
0? 1 Connect the network according to the contents of the project implementation document, and the equipment that needs to be fixed should be fixed on the rack; Wiring according to the requirements of local wiring specifications;
0? 1 After the construction is finished every day, the waste and garbage generated by the construction shall be removed;
0? 1 Before the equipment is powered on, it needs the consent of the bureau, and at the same time, the bureau is responsible for the rack power supply;
0? 1 Before operating any online equipment, the consent of the bureau is required;
0? 1 After the implementation is completed, conduct testing and acceptance, and sign corresponding documents at the same time;
0? 1 Before leaving the node, you must inform the project manager, the corresponding person in charge of the bureau and the cooperative personnel in the computer room, and leave the communication methods of the relevant personnel of the bureau, including the contact information of yourself, the project manager and TSC;
0? 1 When engineers encounter problems that cannot be solved and decided on the spot, they should explain to customers, indicating that they can convey their opinions to the company, but don't make commitments to requirements beyond their responsibilities; At the same time, it should report to the relevant person in charge of the company in time to avoid delaying the project;
0? 1 Provide necessary on-site technical training for local technicians when conditions permit; When the other party encounters a problem and asks us for advice, be patient and explain.
4. Preventive measures
In the process of site implementation, the engineer should complete the task as required, be responsible to the customer in terms of engineering technology and quality, pay attention to safeguarding the interests of the company, and report the construction progress and status to the project manager and relevant personnel of the bureau in time.
In the process of construction, full attention should be paid to the signature/seal work of both parties.
When encountering problems that need to be negotiated by several parties, engineers should first find out the causes of the problems, and on this premise, report to the customer responsible person in time for assistance. If the customer's personnel can't solve these problems,
(If there is no relevant knowledge or experience), the engineer should make technical suggestions as appropriate and give appropriate help as far as possible (for example, contact Beijing Network Management and Provincial Network Management).
Where it is necessary to cooperate in the construction, you can make a request to the other party, which should be concise and accurate, and pay attention to the method.
In the whole construction process, we should live in harmony with customers' personnel and abide by local work systems and habits. Think about each other at work. For example, if the staff in the other computer room need to work overtime, they should negotiate with the relevant person in charge of the computer room.
Before the project passes the preliminary inspection, the engineer shall not give the project password to the customer. For the nodes that pass the initial inspection, both parties shall deliver the engineering password memorandum at the same time as giving the customer the password.
Record your signature.
Engineers need to report the daily work to the project manager, and give timely feedback to the project manager and technical director if there are any problems.
When there is a supervisor, it is necessary to inform the supervisor of any construction work. Try to consult the supervisor before implementation to avoid unnecessary rework; The test acceptance shall also be approved by the Supervisor.
5, technical implementation specifications
Engineers must abide by technical implementation specifications, such as router configuration specifications, when implementing projects. At present, there are 33 technical implementation specifications such as router, workstation, switch, system service, network management, access server and network security.
6, work report and technical summary
Engineers must fill in relevant work reports carefully after performing construction tasks or individual work tasks, and report their work to the project manager and department manager in written form. When an engineer is on a business trip in other places, he should keep in touch with the department and inform the contact information in time.
After the initial inspection of the project, the technical director and the site engineer shall complete the project summary report, and the special technical summary documents in the project arranged by the technical director shall be written and submitted in time.
Chief of surgery.
Remember to give me extra points.