12329 The housing provident fund hotline is a local fixed telephone number. To make a long distance call, you need to dial the long distance area code first. The communication fee standard shall be implemented according to the relevant regulations of the Ministry of Industry and Information Technology, and the information service fee shall be exempted.
20 12 On September 28th, the Ministry of Housing and Urban-Rural Development of the People's Republic of China issued the Notice on Opening the Housing Provident Fund Hotline 12329, and decided to open the hotline 12329 nationwide.
12329 The housing provident fund hotline mainly provides basic services such as business consultation, complaints and suggestions, return visits and investigations through artificial voice, and provides extended services such as business guidance, business inquiry and business acceptance through artificial voice and self-help voice according to local actual conditions.
The deposit ratio of employees and unit housing provident fund is not less than 5% of the average monthly salary of employees in the previous year and not higher than 12%. Conditional cities can appropriately increase the proportion of contributions, and the proportion of company contributions shall not be lower than that of individuals. The specific deposit ratio shall be drawn up by the Housing Provident Fund Management Committee and submitted to the people's governments of provinces, autonomous regions and municipalities directly under the Central Government for approval after being audited by the people's governments at the corresponding levels.
On April 5, 20 16, the Ministry of Housing and Urban-Rural Development said that it was working with the National Development and Reform Commission, the Ministry of Finance and the People's Bank of China to formulate the Notice on Standardizing and Appropriately Reducing the Deposit Ratio of Housing Provident Fund by Stages:
1, all regions should strictly implement the relevant regulations, and all housing provident fund deposit ratio is higher than 12%, which shall be regulated and adjusted, and shall not exceed 12%.
2. The people's governments of all provinces, autonomous regions and municipalities directly under the Central Government shall, in light of the actual situation in the region, put forward specific measures to appropriately reduce the proportion of housing provident fund deposit in stages, and implement the policy of appropriately reducing the proportion of housing provident fund deposit in stages, tentatively for two years from May 6, 2006 to May 0, 2006.
3. Enterprises with difficulties in production and operation can not only reduce the deposit ratio, but also apply for suspending the deposit of housing provident fund.
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