According to the official announcement of WeChat, WeChat customer service video phone is an official service provided by WeChat, which is used for real-time communication and communication between users. Wechat customer service videophone has encryption and security, which can ensure the privacy and security of the call content. Moreover, WeChat also provides a reporting and blocking mechanism, which will handle accounts involving illegal activities such as fraud. Therefore, the WeChat customer service video phone is not a fraudulent phone call.
If Wechat encounters a problem, contact the manual customer service phone directly to solve it. At this time, you can call the manual customer service consultation center and let the manual customer service solve the problems that need to be solved and the information you want to know. After the call is connected, follow the instructions of WeChat artificial service, so that you can get through the WeChat artificial service hotline 24 hours a day.
Basic knowledge of customer service
Customer service can be basically divided into manual customer service and electronic customer service, among which manual customer service can be subdivided into three categories: text customer service, video customer service and voice customer service. Text customer service refers to customer service based on typing and chatting, video customer service refers to customer service based on voice and video, and voice customer service refers to customer service based on mobile phones.
Based on the rapid development of Tencent WeChat, WeChat customer service, as a brand-new customer service method, has appeared in the customer service market. Relying on the exquisite technical conditions of WeChat, WeChat customer service integrates all functions of text customer service, video customer service and voice customer service, and has unparalleled advantages, so it is highly praised by the market.