The core business of Guangzhou medical insurance system is medical insurance handling, background accounting, settlement and payment, statistical analysis and credit management. After the insured pays the fee, the medical insurance system will open a medical insurance account for him, and record and manage his medical insurance related information and fund balance. In this process, there may be cases where the balance of medical insurance cannot be found. In this case, it is recommended that the insured first try to inquire through the medical insurance card or mobile App. If you still can't find the balance, you can contact the local social security department for consultation and provide relevant proof materials, such as insurance certificate, payment certificate and identity certificate. Help the social security department solve the problem. If you have the conditions, you can also go to the medical insurance agency to inquire in person. It should be noted that Guangzhou medical insurance account is a specific personal account, and its balance and running water information involve personal privacy and cannot be inquired or disclosed at will. At the same time, the query of medical insurance balance may be affected by factors such as network and system, which requires patience or repeated attempts.
What should I do if I find an abnormal account when I check the balance of medical insurance in Guangzhou? If you find that the account is abnormal when querying the balance of Guangzhou medical insurance, such as insufficient balance, incorrect information, frozen, etc. It is suggested to contact the local social security department or medical insurance agency for consultation and handling in time. Specifically, it may be necessary to pay medical insurance fees, re-apply for medical insurance cards and adjust medical insurance account information. Insured personnel should maintain the safety and accuracy of medical insurance accounts and related information to avoid unnecessary troubles and losses.
If you can't check the medical insurance balance in Guangzhou through the medical insurance card or mobile App, you can consult the local social security department and provide relevant supporting materials. If possible, you can also go to the medical insurance agency to inquire. In the process of inquiry, we should pay attention to the influence of personal privacy, network and system. If you find that the medical insurance account is abnormal, you should contact the relevant departments in time for handling.
Legal basis:
Article 57 of the Regulations of People's Republic of China (PRC) on Medical Insurance, employers and individuals have the right to inquire about the payment of basic medical insurance premiums, the payment records of individual accounts and the enjoyment of basic medical insurance benefits, and the tax collection organs, social insurance agencies or other relevant institutions shall provide services. Employers and individuals have the right to supervise the basic medical insurance premiums levied by tax authorities and the basic medical insurance work of social insurance agencies; Have the right to apply for administrative reconsideration or bring a lawsuit against the basic medical insurance dispute related to me according to law.