1. According to the Decision on Strengthening the Protection of Network Information, individuals who encounter information leakage have the right to immediately request the network service provider to delete relevant information.
2. Individuals can also make complaints and reports to public security departments, Internet management departments, industrial and commercial departments, consumer associations, industry management departments and relevant institutions.
3. Consumers can further safeguard their legitimate rights and interests through legal means, such as asking the infringer to apologize, eliminating the influence, restoring reputation and compensating for losses.
legal ground
Article 111 of the Civil Code of People's Republic of China (PRC) personal information is protected by law. Personal information of natural persons is protected by law. Any organization or individual who needs to obtain other people's personal information shall obtain and ensure the information security according to law, and shall not illegally collect, use, process or transmit other people's personal information, or illegally buy, sell, provide or disclose other people's personal information.