Responsibilities of the sales back office (1) Contact the marketing staff.
1. Collect weekly work summary and market sales data report, and report to the competent leader in time.
2. The application and verification of marketing expenses shall be filed in time.
3. Information exchange between sales personnel and the company, telephone communication with marketing personnel at any time, and timely communication of sales policies and company documents.
(1) Collect market information as required, provide information report and submit it to the company's sales manager in writing.
(2) sorting out the information needed by the sales staff;
(3) Daily materials (including the preparation of sales materials such as office supplies, business cards and color pages);
(4) Call customers regularly to find out their business status, inventory status and market demand, and make records.
Second, manage mailing, delivery, invoices and business partners.
1. Sales Material Management
(1) documents, materials, samples, color pages, etc. (double or multi-person review);
(two) to register, check and verify the materials sent; Registration of sample collection and distribution;
(3) Selection of delivery methods of articles and materials;
(4) Verification, registration and filing of commercial customer information (licenses, certificates and billing information);
(5) Receiving, sending, processing and saving all business telephones, letters and documents;
(6) Timely transmitting and handling customer feedback;
(7) Establish customer files and pay regular visits.
2. Filing and registration of purchase and sale contracts
Track and supervise the implementation of contracts, establish the contract performance list of each contract, and compile monthly, quarterly and annual contract performance statistics. Report the results to the sales manager and general manager. According to the needs, the implementation of the contract can be fed back to the customer.
3, delivery (double or multiple review)
Before delivery, it is necessary to confirm the customer's order and sales list and record the delivery amount; Confirm the list of samples, gifts and policy support materials attached to the goods; Confirm the choice of delivery method, delivery time limit and goods tracking; Establish accounting general ledger and subsidiary ledger according to the company's marketing policy, and register the subsidiary ledger on time.
4. Invoicing (double or multiple audits)
Before invoicing, it is necessary to confirm whether the invoiced variety, unit price and quantity are consistent with the contents of the order.
5. Pay attention to regularly check the delivered goods, samples and materials.
Third, the internal management of the sales department
1. Copy and print daily materials. Master and use seals, review, record and convey important telephone contents, and be responsible for receiving and sending various telegrams, letters and administrative meetings notified in writing or by telephone.
2, color pages, business card printing, express fee settlement, etc. (including borrowing the reserve fund from the company's finance, which will be settled at the end of the month)
3, the company's foreign business exchanges (including the choice of business partners)
Responsible for the preparation of sales plan and the supervision and implementation of sales plan; Responsible for the business dealings and registration management of commercial customers, the establishment and custody of classified files of commercial customers, and the custody of various policy documents, sales contracts and materials; And the screening of some logistics companies.
4, daily company email, company QQ, industry website view, network information management and maintenance.
Fourth, foreign investment.
1. Organize and publish foreign investment information based on the Internet platform;
2, responsible for the processing, feedback and contact of investment information;
3. Be responsible for the telephone call and service of potential customers and prospective customers, keep abreast of policies, regulations and market trends through telephone call and follow-up, and provide timely feedback to provide information for the company to formulate sales strategies.
Responsibilities of Sales Office (2) 1. Assist the sales manager (Panyu sales manager) to complete the collection, entry, statistics (Panyu statistics) and analysis of all kinds of information.
2, responsible for the audit of sales orders, at the same time according to the outbound order.
3, responsible for sales statistics and analysis, according to the daily, monthly and annual reports, submitted to the sales manager.
4. Responsible for the sending and receiving of documents of the department and the file management of departmental data.
5. Be responsible for the evaluation and summary of personnel in this department.
6. Complete the administrative affairs of the department and provide logistics services for the employees of the department.
Sales back-office responsibilities (3) 1. Responsible for sales materials including various materials, samples, color pages, packaging boxes, gifts, etc. , to ensure that all materials are valid, complete, correct, sufficient and complete;
2. Coordinate the coordination, cooperation and fluency between finance, logistics, warehouse management, regional managers and other relevant departments;
3. Actively cooperate with the sales staff in data preparation, logistics and after-sales work;
4. Be responsible for the accurate statistics and tracking of accounts receivable and accounts payable of the company.
5. Investigate, sort out and analyze the company's statistical data, make plans and preparations in advance, and meet the needs of departments at all levels for statistical information;
6. Accurately, timely, comprehensively and systematically count the original sales records, various reports and statistical tables, and timely summarize and report them to ensure accurate data and well-informed;
7. Make statistics on billing applications of various businesses, and interface with the finance department to ensure the accuracy of billing work;
8. Be responsible for reviewing the sales and delivery list, and inputting the order into the business background to ensure the timely and accurate delivery data.
9. Strictly control the logistics costs of mailing and printing and the distribution of materials, and timely count the mailing and printing costs;
10. Complete other work arranged by the superior and the manager of China Merchants Department in time.
Sales back-office responsibilities (IV) 1. Be fully responsible for sales background support and provide support for sales staff.
2. Arrange the work of housekeeping staff reasonably, and do a good job of coordination between housekeeping department and external sales staff.
3. Be responsible for organizing statistics and sorting of various sales reports and submitting them to the competent leader in time.
4. Responsible for organizing the drafting of the sales contract and sending it to the competent leader for review in time.
5. Check the sales office regularly or irregularly, and correct the problems in time when found.
6. Be responsible for sorting and filing sales customer files, sales contracts and other documents.
7. Responsible for assisting the sales staff in customer reception and customer relationship maintenance.
8. Complete the temporary work assigned by the superior leaders.
Sales back-office job responsibilities (5) 1. Monthly and quarterly product sales plan, plan execution statistics, and make monthly sales statistics report.
2. Responsible for the collection, classification and recording of regional market business processes and terminal sales data.
3. Customer management: Respond to customer consultation and service demand in time, establish customer (enterprise, hospital, employee) file database and manage it effectively.
4. Contract management: including purchase and sale contracts and distribution agreements, and establishing a contract management ledger.
5. Bidding management: assist in bidding information management, bidding information management and service.
6. Responsible for the management of daily business information (work plan and report) in the office.
7. Be responsible for the asset management of the office (establish a ledger, check it for half a year, and maintain it in time).
8. At the same time, serve as the housekeeping and service work of the regional office.