(1) Business negotiation stage
The stage of business negotiation is the whole process from the consulting needs of customers, through mutual understanding and consultation between consulting institutions and customers, to the signing of management consulting service contracts. This stage includes the following contents:
1. Get the consulting demand information;
2. Preliminary negotiation with customers;
3. Conduct a preliminary investigation;
4. Write a project proposal;
5. Demonstrate the strength of consulting institutions;
6. Conduct business negotiations;
7. Confirmation and signing of management consulting service contracts.
(2) Diagnosis stage
The diagnosis stage is the whole process from the preparation of consultation according to the consultation service contract, through investigation and analysis, to clarify the problems existing in customers and the causes of the problems, to clarify the direction and focus of improvement suggestions, to prepare a diagnosis report and report it to customers, so that the diagnosis research report can be recognized. This stage includes the following:
1. Preparation before entering the customer unit;
2. Hold a project kick-off meeting;
3. Conduct investigation and analysis;
4. Put forward the idea and framework to solve the problem;
5. Write a diagnosis report;
6. Report and submit the diagnosis report.
(3) improvement scheme design stage
The improvement scheme design stage is the whole process of turning the thinking and framework of solving problems in the diagnosis report into an operable solution document approved by relevant customers through detailed design. This stage includes the following:
1. Formation of improvement scheme;
2. Discussion and modification of improvement scheme;
3. Report and submit the improvement plan.
(IV) Implementation guidance and project summary stage
The stage of implementation guidance and project summary refers to the process that consulting institutions guide and assist customers to implement the plan and finally end the consulting project within a certain period of time after the improvement plan is approved by customers. This stage includes the following:
1 Help customers make implementation plans;
2. Provide relevant training for customers;
3. Counseling the key links in the implementation process;
4. Solve the problems in implementation, and modify and improve the scheme;
5. Evaluate the implementation effect;
6. Make a formal project summary.
Corporate business consulting can be divided into three categories.
First: management consulting
1. Management consulting usually has clear project objectives and needs to solve specific problems for enterprises.
Usually, a consulting project will last for more than three months.
3. Management consulting projects usually need to set up a project team, which is divided into three groups: consulting group, follow-up group and implementation group. Clear division of labor and close cooperation.
4. Three stages of management consulting: current situation investigation, scheme design and implementation.
5. In the process of management consulting, various means such as investigation, discussion, evaluation and training will be used. Training will be included in the process of management consulting, but the role of training is to introduce ideas and reach an understanding and explanation plan.
6. Management consulting not only helps enterprises solve problems, but also cultivates managers' methods and skills to solve problems.
Second: traditional consultation.
According to the scope, traditional management consulting can be divided into global consulting and unit consulting.
1, global consulting. Global consultation is to consult the overall situation of the enterprise.
2. Unit consultation. Unit-based consultation is a specific consultation on a certain function of an enterprise.
Third: micro-consultation
Micro-consulting, the fourth generation of crowdsourcing management consulting, is a new management consulting model, which aims at a more specific single problem and realizes small-scale management consulting services through face-to-face or remote communication with the help of expert experience and insight.
Shenzhen Zhongwei Consulting: Improve quality of enterprise fundamentally, improve the operation mechanism of enterprises, and enhance the dynamic adaptability of enterprises to the environment. It is not only to directly improve the economic benefits and management level of an enterprise, but more importantly, for an enterprise, whether it is survival or development, in the final analysis, it depends on whether the enterprise can form a management mechanism with correct objectives and strong adaptability.