Knowledgeable person's business can be divided into five categories: industry first inquiry, inquiry and transfer, information release, communication assistant and business travel service.
The first inquiry service in the industry mainly meets people's information inquiry needs such as fuzzy inquiry, inquiry by brand or real name, and inquiry by temporary number. At the same time, in this process, by increasing the inquiry methods such as industry recommendation, brand name, enterprise real name and enterprise temporary number, the probability of commercial enterprises being discovered first is improved, so that enterprises can obtain more business opportunities. At this time, knowledgeable person became Google and Baidu based on voice platform.
Inquiring about the transfer service can relieve people from the trouble of remembering numbers, dialing twice and recording information. , which greatly facilitates the user's directory search behavior; At the same time, through telephone transfer, potential consumers are actually introduced into commercial enterprises, increasing business opportunities for enterprises. At this time, knowledgeable person has become a bridge between users and enterprises, and a shortcut to help enterprises acquire potential consumers.
The information publishing service can provide people with all-round information services related to "eating, wearing, living and playing", and users can get the information needed by life such as itinerary and route by just making a phone call. On the other hand, through this process, commercial enterprises can release the latest products, promotions and other information to improve their visibility. At this time, knowledgeable person platform has become a media platform, publishing business information of enterprises to hundreds of millions of telephone users.
Communication assistant service is a value-added service provided by China Telecom for corporate customers and ordinary consumers with the functions of number storage, inquiry, transfer and management, which can help users get rid of the trouble of frequently inquiring paper or mobile phone address book when making a phone call and become an address book that will never be lost. In this case, knowledgeable person has become a safe, fast and all-weather telephone secretary, and can provide VIP services at any time.
Business travel service provides services such as air ticket booking, food ordering, travel and business travel management for mass consumers and corporate customers. Users only need to dial 1 14 or 1 18 165438 to complete the reservation of air tickets, hotels and restaurants, or enjoy the recommendation of tourist routes, air tickets and hotels. In addition, China Telecom can also provide corporate customers with information consulting services such as business travel control suggestions based on the statistics and analysis of employees' travel activities within the enterprise.
In addition to the above five types of services, knowledgeable person can also collect and analyze data according to the records of registered users' inquiry activities and those of commercial enterprises, providing two additional functions, namely, the analysis of registered users' inquiry information and the analysis of inquired customers' inquiry information.
I hope my answer is helpful to you. If in doubt, please continue to consult us.