Summary of work of administration and personnel department I
In 20XX, under the correct leadership and strong support of the group company and the correct guidance of the leadership team of xxx Commercial Management Company, in the face of the severe situation of fierce market competition, the administrative department closely focused on management, service, learning, recruitment and other work priorities, and paid attention to giving play to the central hub role of the administrative department as a link between the preceding and the following, connecting the left and right, and coordinating all parties, making positive contributions to the successful completion of the company's annual objectives and tasks. The work of the past year is now reported as follows:
First, strengthen basic management and create a good working environment.
Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.
For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, so as to be prepared before the activity, guided during the activity and have results after the activity, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.
Second, strengthen services and establish a good atmosphere.
The core of the administration department's work is to do a good job in "three services", namely, service leaders, service employees and service square merchants. Over the past year, we have worked around the center and achieved the following three points in our service:
1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.
2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.
3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.
Third, strengthen learning and form a good learning atmosphere.
In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, be diligent in self-cultivation, be eager to learn, constantly supplement all aspects of knowledge, and deeply study the professional knowledge of the administrative department. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.
Fourth, earnestly perform their duties.
1. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.
In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.
2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, nearly 6 hours of training courses in management and marketing were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.
3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, supervise and distribute the company's employees' labor remuneration, and manage the personnel in and out of the company; And complete the monthly attendance record and monthly salary report on time.
Verb (abbreviation of verb) has its shortcomings.
Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:
First, because the work of the administrative department is often meticulous, we subjectively hope to complete every job, but because of our limited ability, it is impossible to do everything perfectly.
Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making.
Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation.
Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites. Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.
Intransitive Verb 20XX Work Outline of Administration Department
20XX years have come, and a new year has come. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!
According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out the work in 20 17 from the following aspects:
1. Strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.
2. Complete the job analysis of each position in the company to provide scientific basis for talent recruitment and performance appraisal;
3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration;
4. Fully consider employee welfare, motivate employees, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.
Summary of Administration and Personnel Department Part II
Time flies, time flies, and I have been in xxx company for almost a year. In this year, I have changed from a fledgling college student to a professional. I have had hesitation and persistence, but I have been struggling for my original dream.
I joined the company on February 20XX 14. At that time, I had not graduated, and I was mainly responsible for personnel administration according to the division of leadership. Thanks to the correct guidance and help of the superior leaders, the strong support of all the staff and their continuous efforts, we can successfully complete the tasks assigned by the leaders. After getting the diploma, the wrong love of the leader was promoted to the position of director of the comprehensive management department. Because of Zhao Zong's physical reasons, I retired to the second line, and the burden of the whole department fell on me. At first, I didn't adapt to this important task, but thanks to the enthusiastic encouragement and help of leaders and colleagues, I got up the courage to stick to this position.
Looking back, I worked in the company for nearly a year. At work, I can faithfully perform my duties, constantly check and reflect on myself, constantly forge ahead, and devote myself wholeheartedly to study and practice. Generally speaking, I am basically competent and competent. Although I was at a loss in the face of difficulties, I thought about giving up when I was too tired, but in this group, with the care and love of leaders and colleagues, these thoughts just passed by, because my initial dream has been guiding me, and so many people who care about me are encouraging me, and I can't give up. The main work in 20XX is summarized as follows:
First, adapt to the role change from students to staff, and master the basic skills and knowledge of work through continuous study and practice.
When I left school in February, when others were still at a loss, I had already set foot on my job and started to change my role from a student to a clerk. I only learned theoretical knowledge at school, but I didn't practice it myself. Thank the company leaders for giving me a good platform to fully show what I have learned. In the past year, I often put myself in the company's perspective to reflect on myself and examine myself to see if my ability and quality can meet the needs of the company's development and the need to complete normal work. I just graduated, which is equivalent to starting from scratch. No matter from which angle, I am in the initial stage. I must constantly improve myself in my work, and at the same time improve my ability and enhance my competence in my work through continuous learning.
Second, be grateful and work and live with a positive attitude;
Working for nearly a year, I have contacted many people and things. While rejoicing in my growth, I also know that I still have many shortcomings to correct. The most important thing is that you are still impetuous. Sometimes things only seek speed and ignore quality, and there are some mistakes in data or words; Sometimes when doing one thing, we ignore the relationship between other things and this thing, resulting in inconsistency or inconsistent data. I'm afraid I can't improve myself until now if my leaders and colleagues don't correct me in time. Thanks to these lovely and respectable people. After nearly a year's study and training, I gradually realized that only with a grateful heart, grateful work, grateful life, grateful life, can we appreciate the true taste of life. And we should face all this with a positive attitude, so that life will be more exciting.
Third, to establish a good image as the traction, to stimulate the enthusiasm of subordinates.
As the saying goes, "it is better to show than to shout at the top of your lungs." As a department head, if I say one thing and do another, it will have a very bad influence on the employees of the department. So in my daily work, I learned to pay attention to my own image and ask my employees to do it. I will resolutely do it myself first, asking employees not to do it, and I will take the lead and not violate it. At first, I didn't notice the importance of this aspect, and sometimes I ignored the importance of my own image. Over time, I realized my dereliction of duty. In the future work, strive to be diligent in eyes, legs, hands and mouth, and get things done every day.
Fourth, integrate theory with practice and make salary and performance plans for the company.
Under the arrangement of the general manager, I am responsible for the design of the company's salary plan and performance plan. Just taking over this task, I feel that the burden on my shoulders has suddenly increased a lot. This is the first time to put the theory learned in school into practice, and I don't know where to start at one time. Thanks to the guidance of the general manager and the full support of all the staff of the company, I sorted out my ideas and collected a lot of information in this regard. After consulting some seniors and teachers, I finally worked out a salary and performance plan for the company that only belongs to us. Although some places are still not satisfactory, I worked hard and finally took the first step, so I am still very pleased, thanks to the help of company leaders and colleagues. I will try to improve those unsatisfactory places and strive to be perfect.
Looking back on this year, due to my young age and simple working methods, some problems have not been properly handled, and my professional theoretical level and organizational management ability need to be further improved. Third, I am far from the company's requirements in terms of comprehensive quality. These shortcomings need to be improved and overcome in the next step.
In the future work, I will learn from other colleagues with an open mind about work and management experience, learn from good working methods, study business theory knowledge hard, constantly improve my business and management level, and make my overall quality have a new improvement. And always pay attention to all kinds of labor laws and regulations promulgated by the state and some local rules and regulations, keep making progress, and strive to tide over the difficulties and make contributions to the company's work in the new year.
Summary of the work of administration and personnel department III
In a blink of an eye, I have been in the company for more than half a year. Looking back on my work performance in * *, although there are some shortcomings, I have gained a lot on the whole. Now I will make a brief summary of my work in * *:
I. Work Performance and Harvest:
1, performance:
A, be strict with yourself, in the work, use the system and discipline to regulate all your words and deeds, strictly abide by the rules and regulations of the organs, respect the leadership, unite with comrades, be modest and prudent, take the initiative to accept opinions from all sides, and constantly improve the work. Be able to finish your work rigorously, meticulously and practically.
B, know the priorities and be more organized. Office is an important hub department in enterprise operation. It coordinates and communicates a lot of work inside and outside the enterprise, thus giving information, which determines the complex characteristics of office work. Every day, in addition to their own work, there are often unplanned things that need to be dealt with temporarily, and they are generally urgent, so people have to rest assured and get rid of the work at hand first.
C. Although I have made some achievements in my work, I will inevitably make mistakes. In order to avoid the recurrence of similar mistakes, I constantly sum up my experience in my daily work. And take the initiative to consult and learn from leaders and colleagues;
It is not easy for everyone to work in the same company. Can get along well with colleagues in daily work, and can also actively cooperate with and assist other departments to complete their work;
2, work harvest:
A, work sensitivity has improved, I can take the initiative to report work progress and results to the leader;
B, the ability to adapt to work has gradually increased, and the work arranged in the later period is now handy;
Second, the shortcomings in the work:
1, work care is still lacking; In our daily work, we often waste time or redo because we are not careful enough. I believe that in the next work, I will definitely finish every job seriously, carefully and carefully;
2. The reception and service of foreign guests are not warm and generous enough; As an office clerk, it is my duty to do a good job in reception. Because I don't have enough experience in this field, I can't do every reception well. In the future reception work, strive to be warm and thoughtful, patient and meticulous.
Third, the next work plan:
According to the shortcomings in the above work, I will continue to improve, improve my self-awareness and work efficiency, and strive to do everything well in my work!
Generally speaking, my work in * * * is conscientious. Although there are some shortcomings, my work is really not saturated enough, and sometimes I feel I don't know what to do, but I believe all this will disappear with the arrival of * * * *. I am very grateful to the company leaders and colleagues for their support and affirmation of my work. I believe I will do better in the position of administrative clerk in * * *! Do your part for the future of the enterprise. I also hope that through the efforts of all employees of the company, the company will be pushed to the peak one after another.
Summary of the work of administration and personnel department IV
Time passes quietly in the summer cicadas. Unconsciously, I have been in the company for six months. During this time, I studied hard to adapt to the company's fast-paced and efficient working environment. Due to the need of work, I gradually changed from the role of secretary to the role of administrator. The change of role makes me contact more and learn more. Here, I would like to express my sincere thanks to the leaders and colleagues who have cared about and helped me!
In the third section, I play the role of secretary and administrative personnel supervisor. Looking back on the work of three months, there are both progress and shortcomings. Here, I will report my work from three parts.
I. Personnel recruitment
When I first took over the personnel work in July, all the stations in the company needed extra personnel. I recruited through the company's original recruitment channels, but found that there were some shortcomings in the original recruitment channels, which could not meet the needs of company personnel at all. So, I contacted the vocational schools in XX and XX, trying to find suitable talents for the company through the path of vocational schools, and also contacted the labor dispatch company to discuss labor cooperation matters. Finally, it was found that the effect of on-site recruitment of oilers and cashiers through Xinhui Human Resources Security Center was not good, so they attended on-site job fairs almost every Wednesday, occasionally participated in on-site recruitment on Saturdays, and even went to Si Qian Town and XX Town for on-site recruitment, which basically met the personnel needs of each station. In the recruitment process, constantly collect and understand market information and provide feasible suggestions for the company's development.
Second, personal work attitude.
Try to do every job well, be honest and help others, always think about the interests of the company, have a good work attitude and follow the principle of "doing one thing and loving one thing". The administration and personnel department is a balanced lever to adjust the interests of enterprises and employees, and its integrity ensures fairness and justice in handling affairs. For example, adhere to the assessment system when doing employee attendance assessment, and don't relax the conditions because of anyone's personal reasons.
Third, the administrative service work
Administrative work is a service work. It is our unshirkable responsibility to provide good services for all departments, cooperate with the work of all departments, establish the warmth of home for each employee and make each employee feel a sense of belonging. To this end, I will patrol the station with company leaders and other colleagues almost every Saturday, and make a score evaluation once a week, so that every employee can realize that the workplace is our home and we should safeguard the environment. Make birthday cards for the parents of employees who celebrate their birthdays, send the company's blessings and express the company's gratitude, so that employees can feel the company's care and family-like warmth.
Of course, there are still many shortcomings in the work.
First, the planning is not strong.
A plan is a compass for action. A good plan can allocate resources in advance, work in an orderly way, and achieve benefits at the lowest cost. However, in the past, due to my poor planning, I was disorganized in dealing with my daily work and always forgot about the east and the west, which greatly reduced my work efficiency.
Second, the execution is not strong.
Personnel work requires a strong principle, but due to personal lack of work ability and experience, it is impossible to strictly follow the company's rules and regulations in daily work.
Third, the training is not systematic enough
The company's training is limited to the induction training for new employees, and there is no training for different positions. However, due to the busy daily work, the ability of planning, executing and organizing training is insufficient, and a relatively perfect training management system has not been established. For example, training is closely combined with personnel adjustment, and an assessment and promotion system can be established through grass-roots management training.
Fourth, the employee assessment work is not in place.
There is no perfect assessment mechanism for employee recruitment, promotion, salary increase, post adjustment and dismissal. And there is no effective quantitative objective data for detailed comprehensive evaluation.
Self-evaluation:
1, lack of ability and experience, not careful enough, ordinary paperwork, barely able to meet the needs of the company.
2. Sometimes I have a bad temper at work, and I am not calm enough when I encounter things, which brings emotions to my work.
3. Administrative work involves a wide range, and sometimes the details of considering and dealing with problems are not comprehensive enough.
4. Poor communication with leaders and colleagues affects work efficiency.
In the future work, we should constantly improve our business ability, improve our height and improve our comprehensive quality to meet the requirements of the company.
I. Administrative work
Mainly office work, which is complicated and requires great care. In the future, you should be careful, careful, and careful again. You should not be careless. Don't panic when things happen. You should learn to handle it calmly and methodically.
Improve work efficiency. The root cause of inefficiency is not process, but people. It is not a question of human ability, but a question of human thought. It is not the channel of communication, but the initiative of communication. Not the number of departments or links, but the speed of each department and link. It is not whether the method is correct, but whether the attitude is correct. Therefore, establishing a perfect workflow is an effective way to improve efficiency. In the next work, we should intensify our efforts to establish a perfect and standardized workflow.
Second, the personnel work
1, personnel recruitment and configuration
Continue to reserve talents for the company. When there is a great demand for talents, you can attend various job fairs. For scarce talents, you can entrust a headhunting company to recruit. In the case of small demand for talents, it is necessary to reserve talents and eliminate existing personnel in order to obtain manpower and save human resources costs.
2. Training and development
At the end of the year, it is planned to make a survey of personnel training needs, analyze the training needs of employees, and then make this year's training plan at the beginning of the year, and implement training projects according to the needs of employees and the actual situation of the company.
3. Human resource planning
Evaluate and analyze each position in the company, and write job descriptions for each position, so as to provide basis for the promotion, salary adjustment and assessment of employees in the company.
4, standardize the personnel process
Standardize the process and assessment mechanism of personnel transfer such as employee entry, employment, salary adjustment and resignation, so that each position is reserved for the most suitable person, so that each employee can give full play to his advantages in the position that suits him best and achieve excellent results.
Due to my own lack of experience, I have no ability to improve the problems existing in the company for the time being. Please forgive me and give me your advice. Here, I thank the company for providing this platform, and thank the company leaders and other colleagues for their support. What I have experienced is my wealth, and I will cherish it! In my future work, I will continue to study hard and strive to do better. It's a long way to go in Xiu Yuan, and I'll go up and down!
Summary of work of administration and personnel department
In 20XX, with the correct leadership and strong support of the company leaders and the strong cooperation of the brother departments, in the face of fierce market competition, the administrative department focused on management, service, training, recruitment and other work priorities, and paid attention to the central role of the administrative department in connecting the preceding with the following, connecting the left and right, and coordinating all parties, making positive contributions to the successful completion of the company's annual objectives and tasks. The work of the past year is now reported as follows:
First, earnestly perform their duties and do a good job in internal management.
First, establish and improve various rules and regulations. Our company started operation in June this year, and all the management work started from scratch. In order to ensure the normal and orderly operation of the company, the administrative department has formulated and promulgated a series of rules and regulations, such as attendance, dress and asset management, which basically standardized the management of the company, achieved high quality and efficiency, and created good conditions for the development of all the work of the company. The second is to pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment. In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.
Second, strengthen service awareness and provide quality assurance for the company and customers.
The core of the administration department's work is to do a good job in "three services", namely, serving leaders, employees and customers. Over the past year, around the central work, we have achieved the following three points in terms of service: First, we have actively completed various tasks assigned by the general manager, been a good staff and assistant to the company leaders, took the initiative to share worries and solve problems for the company leaders, and basically handled the temporary tasks assigned by the leaders in time and gave timely feedback. Second, do everything possible to ensure the work, life and entertainment of employees, and strive to give priority to the key tasks deployed by the company, especially the daily work such as procurement, office consumables control and office equipment maintenance. The plan is thorough, the measures are sufficient, and the guarantee is strong. When assisting other departments, we also adhere to positive enthusiasm and do not go offside. Third, carefully prepare and organize the customer association to ensure the success of each association, assist the wealth management department to track customers, and ensure that customers renew their contracts in time or terminate them as scheduled. At the end of each month, we will pay a telephone call back to each customer to ensure full communication between the customer and the company.
Third, strengthen personnel management and do a good job in talent recruitment and training for the company.
First, actively recruit talents for the company. In order to solve the manpower demand of the company's development, according to the instructions of the company's leaders, the administrative department participated in job fairs many times this year to recruit employees for the company. The second is to do a good job among employees. In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company, closely combines the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise, incorporates the planning of training work into the overall work plan of the department, vigorously strengthens the training of employees' ideological concepts and professional skills, and organizes employees to conduct various business studies and trainings every week to effectively improve their business level and ensure the normal development of various business work.
Fourth, there are shortcomings.
Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although some achievements have been made, there are still many shortcomings, mainly in the following aspects: First, because the work of the administrative department is often meticulous, we subjectively hope to complete every job, but because of our limited ability, we can't do everything perfectly. Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making. Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation. All these need to be effectively solved in our future work.
Verb (abbreviation of verb) Work plan for 20XX years
20XX years have come, and a new year has come. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company! According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out the work in 20 12 from the following aspects:
1. Strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.
2. Complete the job analysis of each position in the company to provide scientific basis for talent recruitment and performance appraisal;
3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration;
4. Fully consider employee welfare, motivate employees, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.