12366 tax service hotline is a hotline number specially approved by State Taxation Administration of The People's Republic of China, People's Republic of China (PRC) on July 1 2008 for the national tax system to provide tax service for taxpayers. 12366 tax service hotline is a call center for tax consultation, service complaints, tax-related reporting and other tax-related businesses. According to the basic requirements and coverage of modern call centers, telephone consultation of taxpayers on tax policies and regulations, service complaints, tax-related reports, etc. is completed by comprehensively building a call platform, voice navigation and manual agency services.
The purpose of setting up 12366 tax service hotline is to provide taxpayers with quality services and improve the quality and efficiency of tax collection and management. The opening of the system is an important measure for the construction of tax information in China's national tax system.
Institutional responsibility of IRS
1. Draft tax laws and regulations and their detailed rules for implementation, put forward tax policy suggestions, report them to the Ministry of Finance and issue them, and formulate implementation measures. Responsible for tax collection and management during the implementation of tax laws and regulations, and explain the general tax issues, and file with the Ministry of Finance afterwards.
2 responsible for organizing the implementation of tax, social insurance premiums and related non-tax revenue collection and management, and strive to collect all the receivables.
3. Participate in the study of macroeconomic policies, the division of local tax rights and put forward suggestions on improving the tax-sharing system, study the overall level of tax burden and put forward suggestions on macro-control by means of taxation.
4. To be responsible for organizing the implementation of the reform of tax collection management system, drafting the draft laws and regulations on tax collection management, formulating detailed rules for implementation, formulating tax business and tax collection management rules and regulations and supervising their implementation, and supervising and inspecting the implementation of tax laws, regulations and policies.