Direct superior: director of the office
Responsibilities: Responsible for handling internal and external documents of the company, assisting the office director in organizing relevant meetings and keeping records, assisting the office director in the reception of the company and assisting the office director in other work.
Responsibilities and tasks:
1. Responsible for internal and external document processing: responsible for receiving, binding, circulating and signing relevant documents of the group company; Responsible for copying, faxing and printing. In the group company.
2. Assist the director of the office to organize relevant meetings and make records: be responsible for meeting records and sorting; Responsible for the arrangement and layout of meeting places; Responsible for meeting services and arrangement of related activities; Responsible for the preparation of meeting related materials.
3. Assist the office director in the reception of the company: assist the office director in the reception of visitors from the company, including the organization, reception and translation of foreign affairs activities; Assist the office director to be responsible for the establishment and maintenance of the company's related public relations.
4. Assist the office director to do other work: assist the office director to do a good job in the use and management of the company seal and register the seal for future reference.
5. Assist archivists in file management.
6, complete other tasks assigned by the director of the office.
What is the responsibility of a secretary? 2 1. Responsible for planning and organizing the company's important external public relations and image publicity; Responsible for the company's legal affairs management and material procurement management; Manage all kinds of meetings, organize and coordinate the normal work of the company.
2. Responsible for the recruitment, training and personnel management of the company; Assist the general manager to establish rules and regulations, strengthen basic management, decompose and issue indicators, and guide and supervise the work of various departments; Responsible for evaluating, supervising and inspecting the implementation of rules and regulations;
3. Responsible for reviewing and evaluating the performance appraisal data of each department; Responsible for the approval, reimbursement and management of expenses of various departments;
4. Responsible for drafting comprehensive documents and materials; Organize all kinds of meetings, compile meeting minutes and minutes, supervise the implementation of meeting decisions, and ensure the smooth progress of the company's work;
5. Be responsible for the management of all kinds of documents and materials of the company, ensure the smooth information transmission of the company, and be responsible for receiving, transmitting, filing, sorting and keeping all kinds of files of the company;
6. Strengthen communication and contact with other companies, enterprises and institutions, coordinate internal and external relations, and create a good external environment for the company's development; Responsible for coordinating the relationship between various departments of the company and providing strong guarantee for the smooth work of all departments;
7. Be responsible for the overall affairs of the company and all kinds of reception arrangements;
8. Responsible for enhancing the cohesion of employees and improving the competitiveness of enterprises;
9, abide by the rules and regulations, service discipline, labor discipline, obey the command and scheduling.
What are the responsibilities of a secretarial position? 1. Do a good job in daily administrative affairs and secretarial work under the leadership of the director of the office.
Second, responsible for the drafting, binding and delivery of various documents; Timely handle the sending, receiving and expediting of superior documents; Do a good job in the recovery, repayment and destruction of documents; Do a good job in the collection, management and confidentiality of secretary files.
Third, do a good job in the records and work of various meetings.
4. Handle specific affairs such as recruitment, training and education, performance appraisal, promotion, salary and welfare, various insurances, statistical reports, etc.
Five, do a good job in the management of the seal of the unit, and issue a letter of introduction in accordance with the provisions.
Sixth, do a good job in receiving visitors.
Seven, do a good job in networked microcomputer management, and start the computer to receive files regularly every day; Do a good job in information collection and submission.
Eight, responsible for the procurement and supply of office supplies.
Nine, complete other tasks assigned by the leadership and all kinds of emergency affairs.
What is the responsibility of a secretary? 4 1. Assist the person in charge of the office to draft the administrative work report, plan, summary and other documents of the management department; Make documents according to the document flow, be responsible for the writing and proofreading of official documents, and ensure the accuracy, completeness and quality of documents; Abide by the confidentiality provisions, and unpublished documents and resolutions shall not be published.
2. Responsible for the registration, reporting, circulation, timely inspection, checking, printing, registration and filing of documents issued by the management department, and do a good job in the management of confidential documents.
3. Responsible for the irregular conversation record of the general department organs and employees, and organize and file it.
4. According to the instructions of leaders and the decisions of relevant meetings, draft and issue notices, notices and circulars.
5. Grasp the working trends of management departments in time, and do a good job in collecting, sorting and classifying information management related to corporate culture construction;
6. Responsible for completing the investigation and supervision arranged by the leaders, and timely processing and distributing the documents that can be handled according to the routine with the approval of the leaders.
7. Responsible for the drafting, sorting and publicity of management information and briefings.
8. Responsible for drafting written materials and documents arranged by leaders.
9. Complete other tasks assigned by leaders on time, in quality and quantity.
10. Archive the processed documents completely. File in time, once a month and once a year. File them in different categories and make a good catalogue.
What is the responsibility of a secretary? 5 1. Answer and transfer calls; Receive visitors.
2. Be responsible for secretarial, information, confidential and confidential work in the office, and do a good job in collecting and sorting office files.
3. Responsible for cleaning the general manager's office.
4. Take minutes of the meeting.
5. Be responsible for the distribution of company official documents, letters, mails, newspapers and magazines.
6. Be responsible for sending and receiving faxes.
7. Be responsible for the warehousing of the office warehouse, and register the goods entering and leaving the warehouse.
8. Do a good job of soliciting contributions for the company's publicity column.
9. Keep and use the official seal in accordance with the company's seal management regulations, and be responsible for it.
10. Do a good job in the registration and daily account of the company canteen expenses, and make statistics and custody of the meal expenses.
1 1. Mail the monthly environmental protection report and print the social security form.
12. Manage employee personnel files, establish and improve employee personnel file management, and strictly borrow files.
13. Application of insurance and social insurance.
14. Make statistics on monthly attendance, submit them to the financial department for accounting, and make records.
15. Manage all kinds of office property, rationally use and improve the efficiency of property use, and advocate thrift.
16. Accept other temporary jobs.
Civilian personnel refer to non-active personnel who are employed to work in the army in accordance with the regulations and perform the corresponding duties of similar positions of active military officers (civilian cadres). Civilian personnel shall, according to the needs of the army, perform employment contracts, participate in combat, military exercises, military training and deal with emergencies. During this period, civilian personnel wear standard clothes, and individuals may not unilaterally terminate the contract. Living conditions, medical insurance and compensation for casualties shall be handled with reference to the relevant provisions of the state and the army.
What is the responsibility of a secretary? 6. Business communication
(1) Reception work
1. Collect all kinds of information to prepare for the reception salary of the guests.
2. Be familiar with the content of reception work and the format and writing method of writing reception plan, and make the best representative reception plan.
3. Prepare for the welcome, pick up the station, pick up the plane and other welcome work.
4. Understand the guest banquet salary arrangement procedures, make preparations for the banquet, and treat the guests warmly and thoughtfully.
5. When seeing off the guests, book the return air tickets and arrange the return transportation for them.
(b) communication and cooperation.
1. Use various communication methods and skills to coordinate the relationship between leaders and communicate effectively with leaders, colleagues and guests.
2. Organize and guide the team to communicate effectively and improve the efficiency of the team.
3. Solve communication conflicts in time and eliminate communication barriers.
(3) Business negotiation
1. Master the methods and channels of collecting all kinds of information, fully collect business negotiation information, and participate in the formulation of business negotiation plan and the formation of business negotiation team.
2. Arrange the business negotiation site and create a harmonious business negotiation atmosphere.
3. Do a good job in assisting the morning negotiations and assist the main negotiators to deal with the problems in the negotiations.
Second, the meeting management
(1) Meeting preparation
1. Formulate the topics, names, specifications and standards of the meeting scientifically and accurately.
2. Reasonably draw up the agenda, schedule and budget of the meeting.
3. Master the procedure of selecting the venue, and select and book the appropriate venue.
4. Master the seating arrangement and venue layout, and carefully arrange the venue.
5. Inform the participants in time, prepare meeting documents and make meeting certificates.
6. Arrange telephone conference and video conference to reduce conference expenses.
(2) Meeting communication and coordination
1. Master all kinds of meeting sign-in methods and do a good job in meeting sign-in and meeting service.
2. Use efficient meeting decision-making methods and methods to reach meeting resolutions, so as to facilitate the formation of meeting resolutions as soon as possible.
3. Do a good job in meeting security and confidentiality.
4. Organize the news reports of the conference, so that the conference can achieve the ideal communication effect.
5. Deal with emergencies in time to ensure the smooth progress of the meeting.
(3) the aftermath of the meeting
1. Arrange the return of the participants.
2. Check and clean up the meeting place and organize the meeting documents.
3 convey the resolutions of the meeting, write the minutes of the meeting, and settle the meeting funds.
4. Assess the effectiveness of the meeting
Third, the management of business activities
(1) commercial activities
1. Arrange meetings and talks
2. Organize and coordinate large-scale business activities and arrange participants to participate in recreational activities.
2. Master the procedures for organizing information conferences and successfully hold information conferences.
4. Arrange ribbon-cutting ceremony, signing ceremony and celebration ceremony.
(2) Business travel
1. Assist leaders to make careful travel plans and prepare personal belongings when traveling.
2. Do a good job in booking air tickets, arranging travel and accommodation, and handling business travel procedures abroad.
3. Make travel plans for large teams on business trips.
Fourth, the management of the office.
(A) Office environment management
1. Set up the office layout reasonably.
2. Decorate and beautify the office environment and place office equipment reasonably.
3. Keep a clean working environment in the responsible area.
4. Respond to office emergencies and do a good job in office safety management.
(2) Office resource management
1. Procurement, distribution and utilization of various office resources
2. Do a good job in the supervision and management of office resources inventory.
3. Participate in government procurement management and bidding.
(3) Office efficiency management
1. Make a scientific office work plan and arrange office tasks reasonably.
2. Scientifically write work logs for leaders and themselves, improve work efficiency, and then promote the smooth completion of various goals.
Verb (abbreviation of verb) information and file management
information management
1. Use all kinds of information collection channels and methods to get all kinds of information needed by mobile phone leaders in time.
2. Master all kinds of information processing methods and process the collected original information.
3. Use various channels to provide the processed information to leaders and others for use, and do a good job in the transmission and utilization of information.
4. Be familiar with the information storage program and do a good job of saving the use information.
5. Be familiar with the five steps of implementing feedback information, form feedback and feedback chain, and realize a virtuous circle of feedback information.
6. Master the ways and methods of information development, and comprehensively mine, analyze and summarize the information.
(2) File management
1. Master the ways and methods of file collection, and receive and collect documents and materials that should be filed.
2. Be familiar with the procedures of file arrangement, and classify, combine and catalog the files that need further arrangement to make them systematic.
3. Understand the factors that affect the value of archives, master various appraisal methods to preserve the value of archives, and make scientific appraisal of archives.
4. Master the storage measures of all kinds of files, and maintain the integrity and safety of files.
5. Master the compilation methods of common document retrieval tools and compile various types of document retrieval tools.
6. Provide various services for archive users by various ways and means.
VI. Daily Office Affairs
(1) document processing
1. Be familiar with the processing flow of manual documents and do a good job of sending and receiving documents.
2. Scientifically do a good job in the repayment and handover of documents.
3. Master the steps of document filing, improve the quality of document filing, and then improve the quality of archives.
4. Master the knowledge and steps of filing, and do a good job of filing.
Master the scope of document destruction, master the procedures and methods of document destruction, and burn documents with no preservation value.
6. Master the management steps and methods of all kinds of special documents and effectively manage all kinds of special documents.
(2) Other affairs
1. Strengthen seal management by reporting.
2. Master the steps and methods of answering and making calls, and properly handle telephone affairs.
3. Master the management methods and reimbursement procedures of small expenses.
4. Understand the contents of duty work and strengthen the standardized management of duty work.
Seven, common business document writing
(A) administrative affairs writing
Master the writing format and requirements of administrative documents such as announcements, notices, circulars, requests for instructions, replies, orders, instructions, plans, resolutions, minutes, records, briefings, rules and regulations.
(B) public relations etiquette writing
Master the writing format and requirements of speeches, speeches, invitations, letters of appointment, thank-you letters, congratulatory letters, information dissemination documents and other public relations etiquette documents.
(3) Writing of foreign-related economic documents
Master the writing format and requirements of this report, market survey report, letter of intent for business cooperation, product specification, advertisement, feasibility study report, economic contract and tender.
Eight, business etiquette
(A) personal etiquette
Master personal etiquette requirements such as gfd, conversation etiquette and dress etiquette.
(B) daily communication etiquette
Master the etiquette requirements of daily communication, such as address etiquette, greeting etiquette, introduction etiquette, telephone etiquette, office etiquette and etiquette under abnormal circumstances.
(3) International business etiquette
Master the requirements of visiting etiquette, banquet etiquette, gift etiquette, public place etiquette, China custom etiquette, foreign custom etiquette and other foreign business etiquette.
What is the responsibility of a secretary? 7 1. Responsible for the preparation, recording and data arrangement of office meetings and other important meetings of the head office.
2. Actively collect the operation of the Head Office and do a good job in publicity and reporting in time.
3. Responsible for arranging the main work schedule every week and arranging the cadres on duty during holidays.
4, assist the director to do a good job of guest reception and letters and visits. Carefully answer the phone calls from teachers and classmates, and make records and feedback.
5. Be responsible for computer printing and proofreading of documents and materials of the head office.
6. Send, receive, deliver, submit, file and archive all kinds of documents in time.
7. Strictly implement the confidentiality system, regularly collect and sort out relevant files, and file them in time.
8. Send and receive the attendance assessment form of the center (department) and the monthly work report of the department on time, and submit it to the supervisor for review in time.
9. Cooperate with the employee's attendance assessment, be responsible for reviewing the employee's leave application and leave cancellation procedures, and sign the compensatory time off certificate.
10, assist in recruiting employees to register. Responsible for issuing employment certificates.
1 1. Complete other tasks assigned by the leaders.
What is the responsibility of a secretary? 1. Do a good job in sending, receiving and forwarding all kinds of administrative documents, letters, reports and other materials, so that the procedures are complete, timely and accurate. If it is necessary to retire and file, the data shall be registered and filed.
Second, responsible for the reception of visitors inside and outside the company, earnest and enthusiastic, friendly, proactive, not shirking and not delaying.
3. Be responsible for the safekeeping and correct use of the company seal, issue a letter of introduction or certificate, make a good registration, and ensure that there is no evidence.
Four, timely and accurately convey the notice of the higher authorities and relevant departments and weekly meeting arrangements to leaders and relevant personnel.
5. Be responsible for the notices and records of various administrative meetings of the company, and the drafting of office meeting minutes, resolutions and decisions. Issue and assist company leaders to draft relevant administrative documents.
Six, accurately complete the matters assigned by the company leaders, and timely report the completion.
What is the responsibility of a secretary? 9 1. Assist the general manager to handle the daily work, coordinate the work of various departments, and supervise the timely implementation of work decisions and instructions by various departments and management offices;
2. Learn and study the principles and policies of the party and the state, implement the instructions of the leaders, and provide a reliable basis for the general manager's work decision.
3. Do a good job in personnel management and keep employee files;
4. Be responsible for drafting, reviewing, printing, copying, distributing and registering various documents such as the company's work plan, summary, rules and regulations, and do a good job in seal management;
5. Be responsible for the preparation and arrangement of company meetings, keep meeting minutes, arrange meeting minutes, and supervise and inspect the implementation of meeting decisions;
6. Do a good job in the company's attendance statistics and labor wage management;
7. Be responsible for the training of employees of the company, and cooperate with all departments to pay special attention to the ideological quality and professional level training of employees;
8, do a good job in the management of documents and related information;
9. Responsible for the company's logistics management;
10, and earnestly complete other work assigned by the leaders.
What is the responsibility of a secretary? 10 1. Responsible for sorting, recording, keeping, sending and receiving the administrative office documents of the factory.
2. Be responsible for inputting and printing all kinds of documents, reports, forms and notices.
3. Be responsible for keeping, using and receiving the seals of all departments in the factory.
4. Complete other temporary tasks assigned by factory leaders and department leaders.
What are the responsibilities of a secretarial position? 1 1 1. Assist the general manager in overall charge of secretarial affairs.
2. Responsible for drafting and modifying the company's secretarial system.
3. Responsible for organizing and coordinating the drafting and review of important written materials of the company (leadership speeches, work summaries, important systems, meeting minutes, etc.). ); Responsible for checking official documents.
4. Guide and participate in the construction of office automation.
5. Be responsible for the management of confidential documents of the company.
What is the responsibility of a secretary? 12 1. Assist webmasters to organize and coordinate their daily work; Do a good job in supervising the examination and approval of leaders.
Second, responsible for the writing, printing and reporting of relevant manuscripts, uploading all kinds of documents issued by the drafting unit, assisting the leaders in charge to plan and summarize the work of each stage of the unit, and being good staff of the leaders.
Three, responsible for the method, number, registration, distribution and reminders of documents, strictly implement the confidentiality system, and do a good job in the collection, distribution, delivery, storage, return, verification and filing of confidential documents. Manage documents and archives, and carry out filing and consulting procedures.
Four, the administrative seal management office is responsible for the management and use of office letters of introduction.
5. Be responsible for the collection, arrangement and utilization of all kinds of information in the office, and submit all kinds of briefings, information and related materials.
Six, timely convey the superior telephone notice, instructions and tasks assigned by the leadership; Communicate the work instructions, opinions and requirements of the supervisor or the leader in charge to the lower level.
Seven, responsible for the reception service of superiors and foreign personnel, do a good job in the registration, reception, transfer and reminders of letters and visits from the masses.
Eight, responsible for the ordering and distribution of newspapers and magazines in this unit.
9. Be responsible for the preparation, in-session service and post-meeting arrangement of this meeting.
Ten, to assist the unit leaders to do a good job in the work of the group and the service of retirees; Do a good job in personnel, labor wages and party affairs statistics.
Eleven, do other work assigned by the leadership.
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What is the responsibility of a secretary? 13 secretaries have many tasks, which can be roughly classified as follows:
I. Management documents
It is a secretary's basic job to manage documents well, so as not to lose, confuse, overstock or damage them. To manage documents well, we should not only have a detailed and scientific registration and classification, but also read the documents in detail, preferably by heart, at least in time. Finally, we should be good at panning for gold in the sand and pick out important documents for leaders' reference.
Second, arrange activities.
Activities are divided into several levels: first, daily activities, followed by special activities, such as meetings, interviews, meetings; Third, arrange a business trip. All kinds of arrangements should be loose, reasonable, scientific and ingenious, and the key is to adapt to the characteristics of leaders. The purpose is not only to improve the work efficiency of leaders, but also to give leaders as many opportunities as possible to master various situations, so that leaders can combine work and rest and not be exhausted.
Third, external liaison.
It is impossible and unnecessary for leaders to do it themselves. Many things depend on the secretary to contact. For example, between leaders, between leaders and other secretaries, between leaders and organs, between leaders and units inside and outside the system, we should have extensive contacts and make friends, not alone. Running by yourself is a way, but you need a secretary as a bridge.
Fourth, know the situation.
The secretary should be the leader's information collector. The channels to know the situation are reading documents, attending meetings, listening to reports, making friends or collecting all kinds of information and conducting investigations. The secretary should be an important, reliable, accurate and timely information source for leaders.
Verb (abbreviation for verb) drafting manuscript
Generally speaking, leaders should write their own speeches or organize specialized personnel to draft them, but secretaries are not idle. It is important to participate in research and discussion in advance and prepare an outline. After forming ideas, you should write some more formal speeches; In addition, it is to organize writing after the leader has finished speaking, or to process and examine what others have organized to form a more accurate material.
Sixth, staff consultation.
The secretary knows a lot of things, except for a few top secret personal documents, which the leaders know and most secretaries know. Therefore, the secretary has the conditions to play the role of staff consultation, but he must grasp the discretion and not impose his own views on the leaders.
Seven, check the leak
In the work, leaders often grasp some big aspects, and small aspects need the secretary to check and stop the leak. For example, sometimes the situation is urgent and there are too many leaders and critics, so the secretary will play a role of buffering and comforting; If the leader's speech is incomplete or inaccurate, the secretary will make it up and be complete and correct. In short, it is to make things as perfect as possible.
Eight, handle affairs
The secretary has a lot of daily affairs to do, such as receiving guests, opening letters, taking things and seeing a doctor. A secretary should play the role of a housekeeper to some extent.
What is the responsibility of a secretary? 14 1. Be responsible for the notification and conference service of all kinds of meetings of the enterprise, and the minutes of all kinds of meetings except those in the general manager's office.
2. Responsible for printing and distributing various documents of the enterprise.
3. Be responsible for sorting and keeping company letters.
4, responsible for the legal representative certificate, power of attorney, letter of introduction management.
5. Responsible for the collection, printing, distribution and supervision of weekly work briefing and monthly work plans of enterprises.
6. Be responsible for the statistics and distribution of employees' business cards.
7. Responsible for the cultural construction of the general manager's office.
8. Complete the temporary work assigned by the leader.
What is the responsibility of a secretary? 15 undertakes the daily administrative affairs and comprehensive coordination functions of the whole office. Its main responsibilities are:
1, investigate and study, and participate in the office work plan and summary.
2. Seriously organize and implement the decisions and resolutions formed by the office meeting; Organize and coordinate the comprehensive work and the working relationship of all subjects; Assist in leading the daily administrative work;
3. Participate in the formulation of logistics management rules and regulations, and supervise the implementation of rules and regulations;
4. To undertake the secretarial and archival work of this office and the use and storage of seals.
5. Be responsible for the storage and circulation of documents and materials, and inspect and supervise daily work.
6, responsible for propaganda work, timely reflect the work dynamics;
7. Do a good job in the year-end assessment of all staff, all kinds of appraising awards, and the audit of title declaration.
8. Coordinate internal and external relations, master the work information of various departments, and coordinate and solve related problems in time.
9, responsible for the supervision of retirement, transfer and other personnel to handle the handover procedures.
10, complete other work assigned by department leaders.