According to the unified deployment of Nanjing novel coronavirus Infectious Pneumonia Prevention and Control Headquarters and Nanjing Health and Health Committee, all the staff of Nanjing 12320 Health Hotline entered an emergency state, went all out to provide all kinds of consulting services, provided novel coronavirus protection knowledge to the public 24 hours a day, accepted all kinds of public consultations and complaints, collected and improved relevant information, dynamically monitored the public opinion in the whole province, and regularly fed back monitoring information to the national 12320 management center and provincial and municipal health and health committees.
If Nanjing citizens want to know about novel coronavirus's knowledge, prevention and control methods and reflect related problems, they can call the prevention and control headquarters directly 12320, or consult online through the official website of Nanjing Health 12320, official account of Nanjing Health 12320 WeChat, official account of Healthy Nanjing WeChat and Healthy Nanjing APP.