Shenzhen Airlines Co., Ltd., usually referred to as "Shenzhen Airlines". English abbreviation: Shenzhen Airlines. Headquarters: Shenzhen Airlines Base, No.39, Terminal 4 Road, Shenzhen Baoan International Airport, Guangdong Province. Main operating base: Shenzhen Baoan International Airport. Customer service hotline: 9536 1, reservation service hotline: 4008895080, and Phoenix bosom friend service hotline: 4008808666.
9536 1 is the 24-hour official service hotline of Shenzhen Airlines, which is mainly responsible for the booking consultation, return and change of domestic and Hong Kong, Macao and Taiwan air tickets, providing services for members, group customers and high-end passengers, and accepting passengers' opinions and suggestions. Facing the severe epidemic situation, the customer service center is ready and has carried out a series of security work.
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Passengers' opinions, suggestions, questions or ideas are the most precious wealth of Shenzhen Airlines, which will become an important basis for Shenzhen Airlines to improve its services. To this end, Shenzhen Airlines has set up a 24-hour customer complaint telephone line to solve customer problems that have not been properly handled in time and receive favorable comments and complaints from passengers. General complaints will be answered within 5 working days.
Shenzhen Airlines Co., Ltd. (hereinafter referred to as "Shenzhen Airlines") was established in June1992165438+10, and officially set sail in September 1993. Shareholders are China International Airlines Co., Ltd. and Shenzhen International Logistics (Shenzhen) Co., Ltd., mainly engaged in air passenger transport, freight transport and postal transport.