According to your description, I suggest you refer to the following information:
The contact information of Ganzhou Gold Medal Service Center is as follows:
Address: Food Plaza in Xinshan Town, Anyuan County Tel:1309717803109797-3728188 Service type: notebook /PDA, business desktop/thin client /POS.
Address: No.259 Yangling Avenue, Chongyi County, Jiangxi Province Tel: 0797-38 1988 1 Service Type: Notebook /PDA, Business Desktop/Thin Client /POS.
Address: Hewlett-Packard Store in Sanyou Road, Dayu County Tel: 136 17975588 Service type: notebook /PDA, business desktop/thin client /POS.
Address: No.24-7 Jianshe East Road, dingnan county, Jiangxi Tel:1387 97952521387 9795252 Service type: notebook /PDA, business desktop/thin client /POS.
Address: Shop 5 16, 5th Floor, Xindadi Computer Plaza, No.2 Bayisi Avenue, zhanggong district, Ganzhou Tel: 0797-8228862 Service type: low-end black-and-white laser printer and all-in-one machine/commercial inkjet printer/scanner, notebook /PDA, commercial desktop/thin client /POS.
Address: No.42, Yanchang Street, Shuidong, Huichang County, Ganzhou City, Jiangxi Province Tel:13870721kloc-0/99/0797-5633228 Service type: notebook /PDA, business desktop/thin client /POS.
Address: No.30-34 Zhaofeng Street, longnan county, Ganzhou, Jiangxi Tel: 0797-352519818770794000 Service type: notebook /PDA, business desktop/thin client /POS.
Address: No.0/56, Rongjiang East Road (Night Market Street), Nankang City, Jiangxi Province Tel: 0797-6622444 Service Type: Notebook /PDA, Business Desktop/Thin Client /POS.
Address: No.49, Zhongshan South Road, Ningdu County, Jiangxi Province Tel:1507978801Service type: notebook /PDA, business desktop/thin client /POS.
Address: No.0/60, Hongdu Avenue, Ruijin City, Jiangxi Province (opposite to Yong 'an Cheng Nan Department Store) Shen Ying Computer Company Tel: 0797-2538596/13970716136 Service type: notebook /PDA, business desktop/thin client.
Address: HP Store in B2 Building, Zhongsheng Garden, Shengli Road, Shangyou County Tel: 0797-8548585 Service Type: Notebook /PDA, Business Desktop/Thin Client /POS
Address: No.288, Xihua Middle Road, Shicheng County Tel: 07975700307/ 13767735970 Service type: notebook /PDA, business desktop/thin client /POS.
Address: Yangming Middle Road, Jiading Town, Xinfeng County, Jiangxi Province Tel: 0797-3307888/13607970266 Service type: notebook /PDA, business desktop/thin client /POS.
Address: No.53 Pingchuan Avenue, Xingguo County, Ganzhou City, Jiangxi Province Tel: 0797-5308880 Service Type: Notebook /PDA, Business Desktop/Thin Client /POS
Address: No.2 Zhongshan East Road, Xunwu County, Jiangxi Province Tel: 0797-2839999 Service Type: Notebook /PDA, Business Desktop/Thin Client /POS
For the contact information of the Gold Medal Service Center, you can choose your province and city and the product type you use through the following websites:
/zh/support-drivers/e support/as CPPS . html
I hope the above reply can help you.
If the above information can't solve your problem, you can log on to www.hp.com.cn/chat,, the online chat room of HP Network and ask an online engineer to help you solve the problem further.
More product information is available in www.hp.com.cn/800..