Chapter 1: Summary of Annual Work How to Write Clothing Sales xx is the company's annual sales. Unprecedented progress has been made in all work, and the comprehensive strength has been greatly enhanced. This is the result of hard work, dedication, hard work and sweat of all employees and leaders at all levels. More importantly, the group company has a pragmatic, enterprising and pioneering sales team, which has made indelible contributions to the company's rapid development. After the probation period of half a year, I can officially become a member of the big family of the sales company. The joy is beyond words.
Looking back on my work in the past year, I found that I am self-motivated, dedicated, conscientious and get along well with leaders at all levels. As the end of the year approaches, it is necessary for me to review my work, with the purpose of learning lessons, improving myself, making my work better, and having the confidence and determination to do it better in the new year.
I. Sales overview:
By the end of xx, 65438+February 3 1, I was in charge of 28 customers. In the second half of the year, the task is xx tons, the actual sales volume is _ _ _ _ _ tons, and the target is _ _ _ _%. Annual sales: _ _ _ _ _ Yuan (including freight: _ _ _ _ _ _), Funds recovered: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Second, the specific performance of duties:
1, internship period: xx years1-June.
1) The management company has 13 customers, with monthly shipments ranging from 150t-250t. After half a year's training and the guidance of manager Lin, I can completely cope with delivery and customer communication. In the first half of the year, I handled four customer complaints and basically learned the process of returning goods. I can operate and handle them independently in the future.
2) Complete the statistical report and work summary of new customer development on time every month, and implement the daily newspaper system in June.
3) Start the crm system.
4) Send samples to 60 customers, and track and feedback the trial situation in time, but these customers are small in scale, most of them ask for samples by phone, and some of them only have a small number of orders after half a year of contact (such as Liang Shuang and Keliang), which shows that development is more difficult than maintenance. Successfully developed 40 new customers, but the number of points is small, and the customer base procurement is also unstable.
5) Develop new products of R&D department to find the market: gmt yarn and medium alkali smc yarn; Investigate the transformer and sanitary ware market.
2. Term of the task contract: July, xx-65438+February.
Joined the xx region in the second half of the year and officially started business. Large customers such as xx Mountain Spring, xx Electric Power and xxx Xin account for 70% of the total sales. In order to ensure good service tracking, we should deal with quality disputes, complaints, returns and other issues in time to ensure customer satisfaction.
When looking for possible new customers, I formed my own routine, mainly using online industrial and commercial enterprise directories, professional magazine advertisements, trade fairs and other ways; Before contact, you should master the production and operation status, current purchase channels, consumption, settlement methods, key figures, etc. Company, at the same time, grasp all kinds of information that can guarantee effective recommendation; Be as close as possible to the buyer and communicate face to face; Reputation is an important factor in recommending products, and integrity promotes transactions. In the second half of the year, there were more than 65,438+00 new customers who developed East China Membrane, among which chopped felt achieved remarkable results: Shanghai Jingji cooling equipment (7 tons) and Shanghai Jinri cooling equipment (nearly 50 tons delivered in total) were successfully developed, which will maintain stable and continuous supply next year. At the same time, pay attention to the market situation, deeply understand the market of epoxy glass fiber for insulators and chopped glass fiber for friction materials, complete detailed research reports, and feed back the information to R&D departments to provide them with basic market demand information. I went to Guangzhou to attend xx China International Composite Exhibition, and I was in contact with the exhibition for the first time. I successfully completed the reception, negotiation, recording, information collection, summary and other tasks, participated in the customer preparation work of xx International Glass Fiber Annual Meeting, assisted in the issuance of customer invitations, guest statistics, accommodation and other work, and completed the negotiation record, annual meeting summary and other aftermath work. After tempering, I am more mature, more skilled in business and more determined in faith. I am full of confidence in my work and company.
Three. Company activities:
After completing the essential work, I participated in some corporate culture activities organized by the company, which not only enriched my spare time, but also improved me in all aspects. (1) paid close attention to the work of the Youth League Committee and was awarded as an outstanding member of xx City in xx years; (2) I was lucky enough to be elected as the host of the Mid-Autumn Festival party and the xx annual party; (3) Assist other departments of the company to carry out corporate culture activities; (4) With my personal interest in writing, I work as a correspondent for the sales companies "Jushi Daily" and "Jushi Communication". In the future work, I will conscientiously complete the tasks assigned by the company and the Youth League Committee and make my contribution to the development of the company's corporate culture.
Chapter 2: How to write an annual work summary and a work review of the past year? With the support and help of company leaders and colleagues, I have been strict with myself and completed my work well according to the requirements of the company. The work of the past year is summarized as follows:
First, the daily management of the store.
As the person in charge of the shop, I deeply realized that the shop is not only a workplace, but also a public place. It is a connecting link between the preceding and the following, connecting the inside and outside, coordinating the left and right, and connecting all directions. It is the center to push all work towards this goal. Therefore:
First of all, straighten out the relationship (handle the relationship between my superiors, the relationship between shop assistants, and the relationship between shop assistants), handle the daily accounts, carefully check the goods every day, and make corresponding adjustments to your display every week.
Secondly, pay attention to the gfd of shops and clerks and strictly manage it.
Second, this year's performance
Because of great responsibility and limited knowledge and experience, I keep learning from books, leaders and colleagues. After continuous study and accumulation, I can calmly deal with various problems in my daily work and complete the overall goal of 865,438+0.07% issued by the company.
Third, the existing problems and improvement measures
First of all, the existing problems:
Because of my limited knowledge and shallow experience, I didn't handle all kinds of problems well. This is my own problem and I can't shirk it. There are also great problems in the management of shop assistants. Occasionally, the clerk will feel negative when he goes to work, which will affect sales.
Secondly, areas that need to be improved:
1. In my future work, I will constantly improve my ability in all aspects and learn from my leaders and colleagues around me.
2. Work hard to complete various tasks, unite colleagues, strengthen the management of shop assistants, create a pleasant working atmosphere and improve work enthusiasm.
3. In the future work, we should constantly strengthen innovation and strive to achieve new goals.
The above is my summary of this year's work, and I hope to achieve better results in the new year!
Chapter three: how to write clothing sales in the annual work summary? I have been in sales for almost three years, and my journey has not been very smooth. I have been studying since I became a sales assistant. In fact, I was very confused when I first came to the company, because I didn't know whether I could stick to this sales position in the end, but the more I went inside, the more I found that I had my own direction, that is, I continued to stick to this road, regardless of the future, only considering today. This is my initial heart and courage in this clothing sales road.
This year as a whole, we are actually working hard. The sales department is hard, so are other departments. Sometimes I really can't go on, but I just have to think about it. There are so many people in the world who have experienced pain and difficulties like me, and I can do it, right? This year, I not only encountered a bottleneck in my work, but also encountered the same big trouble in my life. My relationship with my wife is on the verge of collapse, and my family is in jeopardy. In fact, these are all very stressful for me.
Sales work is stressful and family crisis is serious. Sometimes I don't know which side I should take care of. Sometimes you can't do both things well. If you don't do both things at the same time, the losses will be very heavy. So this year is really a big challenge for me.
After a period of the lowest tide, the second half of the year ushered in its own bright time. My life is getting better and better, and my sales are doing better. In fact, I have rich sales experience, but one of my shortcomings is that I am too self-centered and sometimes unwilling to listen to many people's opinions, which leads to some bad results. There are gains and lessons in this year, but in any case, I think this year is the most critical stage in my growth. I seem to have grown up overnight, become mature and decisive, get rid of my hesitant self in the past and start to be decisive.
The past years have become memories. For the next year, I think I will make a better plan. The new era needs a new self. I think I still have a lot of room for development in selling this business, and I also have many opportunities to strive for and explore. I will keep a positive attitude, set goals and set some new expectations for the future. Encourage yourself to keep moving forward, keep digging and keep breaking through. Thank you for your efforts in 20xx, and look forward to better 20xx. Let's start with passion and courage!
Chapter IV: Summary of Annual Work How to Write Clothing Sales Through this year's work and study, I have a certain understanding of some basic knowledge of clothing sales. Now I summarize my sales experience of 20xx years as follows:
1, in the process of clothing sales: sales skills are extremely important. In the process of sales, in addition to showing customers clothes and explaining them, we should also recommend clothes to customers to arouse their interest in buying and let them enjoy consumption. For example, many customers say it is expensive when they enter the store, and we will explain the reasons to them. However, when customers try on our clothes, we will chat with them on the road to understand their psychology.
2. Secondly, we should pay attention to the skills of key sales, that is, we should be targeted and fit in with the design, function, quality, price and other factors of clothing, so as to truly change the customer's psychology from "comparison" to "trust" and finally sell successfully.
The employees in the store are also more active in sales. Everyone is aiming at the same goal, but there are still many places that are not done enough.
During this year, I grew up as follows:
1, cultivate their own psychological quality at work.
In our work, we have to deal with people from all walks of life every day. They come from different industries and different levels. They have different needs and different mentalities. If we want to serve every customer well and satisfy them whether they buy or not, we need to show first-class psychological quality when we say "no" to others in the face of failure. Therefore, I want to thank my work, so that I can learn the skills of observing color, looking around and listening around, and my psychological quality has been well exercised in my work.
2. Practice your basic sales skills by heart.
I think any job is related to sales. Excellent sales should not only have good psychological quality of sales and service, but also become an excellent sales psychologist. In my daily work, I learned to analyze the psychological changes and needs of customers through every little gesture and facial expression of customers.
3, eloquence has been greatly improved.
To be an excellent salesman, you must have first-class eloquence, and you can express your ideas through language. In my daily work, I communicate with different customers every day, exchange and introduce products. Over time, my eloquence and communication skills have been greatly improved.
4. Cultivate contacts and increase the rate of customers returning.
We deal with people every day in the sales process, so this is an opportunity to learn how to communicate with people, how to build trust and how to win recognition from others. I, on the other hand, fully grasped this opportunity, turned a strange customer into a bosom friend through excellent service, made all kinds of customers like me, and made full preparations for future success. I never realized this before. Work is just for work. I never thought what I could do to prepare for the future.
Article 5: How to write clothing sales 1 in the annual work summary. In terms of market expansion,
1, the company added a store counter "self-operated: 7 stores; Joining: 7 stores; Total: 14. " Make the company's total sales network reach 3 1. 2. Basically complete the expansion target set at the beginning of the year, and further expand the market share.
Second, in strengthening the institutionalization of enterprises and the construction and improvement of corporate culture.
1. By strengthening the deep penetration and guidance of corporate culture, the company has established a cadre team and team based on "honesty" and with the fighting capacity of "dare to fight, dare to show their swords and dare to fight hard", and trained many sales elites. Basically, it can support the rapid growth of our big team "Foundation Company" in 20xx.
2. Through the establishment of the Big B Club, the platform for employees to know each other has been increased, and the employees' sense of honor, identity and cohesion to the enterprise and the team has been further enhanced. It better embodies the company's concept of "sincerity and harmony".
3. The introduction of new business philosophy and more scientific management mechanism has promoted the company's construction, made the company move up and down, kept trotting up, constantly found, faced and solved problems, and made the company full of passion and vitality, which truly reflected the spirit of "passion, persistence, innovation and Excellence" advocated by the company's corporate culture and "cooperation, enterprising and thunder" required by the company's style.
4. By constantly integrating the professionalism of various departments and the continuous high standard requirements and evaluation for managers at all levels, we strive to solve problems in the most timely manner with solutions by using the method of "finding problems in the process, solving problems in the process and improving them in the process", and urge managers at all levels and departments to "work responsibility requirements, work standards and work".
Skills, work efficiency, work coordination and other aspects have been greatly improved; At the same time, the propaganda of "strict requirements, careful reminders and opportunities" for managers at all levels truly reflects the requirements of the company's corporate culture, such as "strict control and clear responsibility, efficient implementation and reasonable saving".
We still have a long way to go in system construction, and we need to establish and refine more standards. ...
Third, in the introduction, promotion and reserve of talents.
1. Through bold introduction, some elite talents in the clothing industry have been introduced. These talents have played an important role in the enterprise and will grow together with the enterprise. ...
2. In promoting talents, a group of loyal "middle and senior management cadres" have been trained by "boldly employing people, raising standards and letting go", which has provided more powerful talent support for the future development of enterprises and initially established an incubation model for cultivating talents. ...
3. Through the adjustment of talents, the vitality of enterprises and teams has been enhanced, and everyone's sense of competition has been stimulated. Trained the cadres "strong will, positive and peaceful mentality and good adaptability"; Most people can be "able to go up and down, dare to take responsibility and dare to carry heavy burdens".
4. Through the bold adjustment and reform of the company's talent structure, all employees of the company feel it.
See how vast the future development space is, feel the power of change, and feel the future and hope. ...
5. Through the reform, the "targeted, pragmatic working attitude" has been further clarified and strengthened, paving the way for establishing a more scientific target system in the future.
Four. Sales performance of 20xx years
1. Self-operated store: Xforce X brand is 24.086 million, and the compliance rate is 8 1.5%, which is 86.9% higher than xx;
Other brands are 10535000, with a compliance rate of 88.8%, an increase of 65.6% over xx;
The self-operated subtotal is 3462 10000, and the compliance rate is 83.5%, which is 80.2% higher than xx.
2. Franchisees: Xforce X brand 10 184000, and the compliance rate 105. 1%, which is higher than xx 127.8%.
3. Company: The sales volume was 44.805 million, and the compliance rate was 87.6%, which was 88.59% higher than that of xx. It greatly exceeded the expected target of 60% increase in sales performance set by the company at the beginning of the year, with an exceeding range of 28.59%.
Ps: There is no shortcut to achievement. It is accumulated by people, spirit, hard work and sweat bit by bit!