The specific process of online inquiry is to visit the online self-service channel of China Life website, click on the policy inquiry, and register by email or China Life Crane Card. After registration, log in to China Life Online Customer Service System to inquire about the relevant policy information purchased by the owner. Car owners need to manually add relevant policies; The policy information that can be queried in China Life Online Customer Service System includes basic information such as the name of insurance purchased, the amount of insurance, the insured and so on. As well as the recently completed payment and the amount of insurance paid, the website will also prompt to update the premium payment time.
The policies inquired online are all electronic policies, and can also be inquired from the APP on the mobile phone. Users can download and install the China Life E-treasure account number APP through WeChat, and directly select the inquiry service for auto insurance inquiry after registration. China Life Insurance Company introduced China Life Insurance by telephone, which is a way of auto insurance. Users can purchase all kinds of auto insurance through official telephone. Customer service specialists and users can confirm user information and underwrite it through telephone consultation, complete the charging through door-to-door charging or online charging, and send the insurance policy to customers.