(2) Polite reception and polite expressions
(3) indirectly ask the helper what kind of help he wants, and don't force him to ask directly.
(four) after the inquiry, clearly indicate the attitude, whether you can provide help to those who ask for help.
(5) After indicating to the client that psychological help can be provided, the nature of psychological consultation should be briefly explained to the client immediately. Make sure that customers know what psychological counseling is, how to do it, what problems it mainly solves, what problems it can't solve, and so on.
(six) to negotiate with the help seekers to determine which consultation method to adopt.
(7) Classify the problems of those who ask for help. A preliminary classification of the problems of help seekers is conducive to further analysis and understanding of relevant information. Different kinds of psychological problems often have their own characteristics. The characteristics of these categories are the basis for the pertinence of consulting work.