1. Bring relevant proof materials (such as ID card and mobile phone number, etc.). ) to any telecom business hall.
2. Explain the reasons for the refund to the staff, and provide relevant bills and receipts.
The staff will check the bill and receipt and refund the fee.
4. If you choose cash refund, the staff will handle the cash refund formalities for you.
It should be noted that if you choose a bank card refund, you need to wait for a certain period of time to get the account. Therefore, if you need a timely refund, it is recommended to choose a cash refund method. In addition, if you have any questions or problems, you can also consult the telecom customer service.