China Mobile's mobile phone customers are free to call 10086 in China (the long-distance charges generated by the call are charged according to the actual situation), and it is free to answer the phone from 10086. Other communication companies call 10086 and charge according to the requirements of the communication company.
It has been used since June, 2006 18. 10086 automatic voice system provides customers with some business inquiry, handling and hot business consulting services; If customers need to communicate, they can also call 10086 and press 0 to transfer to the manual service desk. 10086 SMS business hall, customers only need to send the corresponding content to 10086 to handle or unsubscribe from a certain business.
The charging principle of Extended Data 10086 is as follows (for mobile cards):
1. Call 10086 in Chinese mainland. If you dial directly, you will get through to local 10086 for free.
2. If you call 10086 in other places, you need to add the area code. At this time, regardless of roaming or not, only normal long-distance calls are charged.
3. If it's a local number, you need to charge a long-distance call fee for calling the local number 10086 in other places.
4. Answer 10086 in Chinese mainland, China. No matter which province the company is, as long as it is 10086, it is free.
Non-mobile card: normal call charges will be charged under any circumstances.
Baidu Encyclopedia-10086