On the other hand, counselors have to accept a lot of questions and emotions when they are faced with various problems, so it is also very hard. They need to separate work from life, so as to give themselves a relaxed and quiet adjustment environment outside work, otherwise they will be too tired, even exhausted, and unable to help the seekers more effectively.
You have been consulting with her, so I can judge that her consultation with you is very effective, which is very rare, so I think no matter what the reason, don't pay too much attention to the small problem of this text message, which will affect your trust in your consultant. Trust her, so that you can help yourself better and grow faster.