Complaint telephone enquiry 12345

Usually in the municipal government affairs hall, there will be a hotline WeChat official account 12345 in front of each window. You can scan the code on WeChat to inquire about the government handling strategy, or you can directly consult or ask for help online. 12345 can directly solve various problems in people's lives, and also become a simple communication bridge between the municipal government and citizens.

After the comprehensive non-emergency rescue service center handles and analyzes the telephone matters of the public, it will transfer the telephone matters to the sub-center. After that, the sub-center promised to accept public criticism and suggestions on departments and industries, as well as other related telephone matters.

Today, 12345 has become the first way to respond to people's problems, and it can also directly solve problems related to people's lives, thus benefiting the people and facilitating the people. So what can you complain about 12345?

1. Consultation category: including consultation on government information such as administrative functions, responsibilities, policies and regulations, and working procedures.

2. Complaints: including complaints about administrative management, social management, public services and other convenience services.

3. Suggestions: including opinions and suggestions on administrative management, social management and public services.

4. Help category: including management and service help within the scope of administrative functions and powers.