1, confidence. Self-confidence is the motivation for people to do things, and self-confidence is a kind of strength. As long as you have confidence in yourself, you should encourage yourself at the beginning of your work every day. Self-confidence is more energetic, we should trust the company, believe that the company provides the best products to consumers, and believe that the products we sell are the best of its kind.
2. Sincerity. Everything must be sincere, and mentality is the basic requirement to determine whether a person can succeed in doing things. As a business person, he must treat customers and colleagues with a sincere heart.
3. Keep learning. Salespeople have to deal with all kinds of people, and different people pay attention to different topics and contents. Only extensive knowledge can make them have the same topic with each other and chat speculatively.
4. Teamwork. Sales depend on cooperation, and salespeople can't do without the wise decision of the business department, the strategizing of the sales office, the scientific planning of the region, the support and cooperation of various departments, and even the grace of God. However, it still needs the hard work of the sales staff. "The mountains are high and clean, and the sea is vast and unprofitable."
5. Good psychological quality. No matter what you do, you must have a good psychological quality, so that you can face setbacks and not be discouraged. Every customer an enterprise must face has a different personality. When you are hit, you should keep a calm mind, analyze customers more, constantly adjust your mind, improve your working methods, and be able to face all responsibilities.
Extended data:
In order to reduce the blind introduction of products to customers, sales staff should take the initiative to ask customers what colors and styles they want to buy when introducing products, so as to tap customers' needs. For example, when a customer asks to buy a mobile phone with big font and loud voice, the shopping guide should boldly guess that the customer bought it for his elders according to this requirement.
The salesman not only pointed out the difference of the recommended product, but also grasped the pride of consumers, emphasized the high-grade and fashionable nature of this product, suggesting that buying this product represents the grade and taste of consumption.
References:
Phoenix. com-Self-cultivation of a sales consultant ...