Do business analysts have to work with customers?

Yes

1, communicate with customers in depth, tap the current situation and needs of customer data analysis, determine the analysis objectives and scenarios, and submit solutions.

2. Provide customers with product demonstration, consultation, training, development, implementation and technical support to ensure that the solution can be effectively implemented and landed.

3. Track the customer's use of the product throughout, summarize the customer's feedback, communicate with the product research and development team in depth, and improve the product.