The telephone number 12328 is a public service supervision telephone number provided for natural persons, legal persons or other organizations in the transportation industry, and is used to accept complaints, reports, information consultation and suggestions in business fields such as highways, waterways, road transport (including urban passenger transport), maritime search and rescue, maritime affairs, salvage and salvage.
Complaints are:
1. Generally, there will be a supervisory telephone number or the name of the taxi company inside and outside the taxi. You can call the taxi company to complain.
2. Find the complaint telephone number and email address of the local passenger transport management office on the Internet, prepare the required complaint materials and leave your own contact information so as to receive the follow-up treatment.
3. Complaint information is complaint evidence. Generally, there will be information such as the name and telephone number of the service driver in the taxi, which can be recorded for evidence.
4. Don't be afraid when you encounter problems such as high fees. You must get the receipt when you pick up the car. This is evidence when you complain.
Also, write down the license plate number of the taxi to verify the driver at that time.
Extended data:
Distinguish between true and false taxis and illegal operations;
Article 18 of the Regulations on Taxi Management in Zhuhai Special Economic Zone shall conform to the technical standards and environmental protection standards determined by the competent department of transportation, and install taxi sign lights, empty taxi signs, meters and information supervision equipment and other service facilities in accordance with the regulations.
Indicate the taxi operator's name, body code and service supervision telephone number, post the price list and spray the specified taxi body color.
Twenty-fourth taxi drivers should abide by the following provisions: (1) Dress neatly, carry relevant certificates, and put service supervision cards according to regulations;
Thirty-ninth small motor buses that have not obtained the operation license and road transport license shall not engage in the business of charging passengers.
Article 57 Whoever, in violation of the provisions of Article 39 of these regulations, uses a small motor vehicle without an operating license and a road transport permit to engage in passenger operation for the first time, the municipal transportation department shall impose a fine of not less than 10,000 yuan but not more than 20,000 yuan on the perpetrator, and hand it over to the traffic management department of the public security organ to temporarily detain his motor vehicle driver's license for six months.
/kloc-if he violates the regulations twice within 0/2 months, he shall be fined between 20,000 yuan and 30,000 yuan, and his motor vehicle driver's license shall be revoked by the traffic administrative department of the public security organ.