Information service industry is a specialized industrial complex that uses modern science and technology such as computers and communication networks to produce, collect, process, process, store, transmit, retrieve and utilize information, and provide services for the society with information products. It refers to the socio-economic behavior of service providers to help information users solve problems with unique strategies and contents.
Basic elements of information service
1. Information users are the recipients of information, the objects of information services, the users of information products, and the demand driving force for the development of information service industry.
2. Information service providers: the relevant personnel engaged in information services in various organs and institutions, and the main body of information services. It meets users' information needs by selecting, processing and providing information products.
3. Information products refer to all kinds of known or potential social information, scientific knowledge and scientific research achievements collected and processed by information service providers, which constitute the essential characteristics that distinguish information services from other services.
4. Information service facilities: the material basis and necessary means of information service, including computers, communication equipment and photocopiers. Technical equipment such as book mobile car and service places such as reading room, information consulting room and phototypesetting room.
5. Service method: refers to the procedures of operating skills and methods in information service, such as indexing technology, software technology and video technology, which are necessary "software" for self-service efficiency.