Tools: Xiaomi/KOOC-0/2 mobile phone, MIUI/KOOC-0/2 system, reverse water cold/KOOC-0/.0.3.
1. Click to open the settings home page.
2. Select the Customer Service Center and click Go.
3. After entering the home page of the customer service center, you can use the self-service query function to query.
Matters needing attention in consulting "cold water prevention" customer service
In the game, there are many different customer service channels to choose from, such as online customer service, forum customer service, telephone customer service and so on. You need to choose the right customer service channel to get help and solve problems faster. When consulting customer service, you need to provide detailed information and descriptions so that customer service can better understand your problems and needs.
Can provide information such as the name, grade, occupation and equipment of the game character. And describe your problems and difficulties. When consulting customer service, you need to be polite and patient, and respect the work and time of customer service staff. Can clearly express their problems and listen to customer service suggestions and solutions.
When consulting customer service, you need to avoid providing false information or false certificates. If false information is provided, the problem may not be solved and the security and reputation of the game account will also be affected. When consulting customer service, it is necessary to save chat records and relevant evidence in order to solve problems or disputes later. You can intercept key chat records or save relevant evidence for review and use when necessary.