What does aerospace information customer service do?

Aerospace information customer service is responsible for answering and handling customer inquiries, providing timely and accurate services, and giving practical suggestions according to customer needs to help customers solve problems. According to relevant data, the main work of aerospace information customer service includes collecting and processing customer feedback, assisting customers to solve technical problems, maintaining customer service quality, timely feeding back customer service quality, collecting and conveying customer service requirements, and maintaining the corporate image and customer reputation of Aerospace Information Co., Ltd. ..