The social security hotline 12333 mainly provides services such as social security policy business consultation, government affairs disclosure, complaints and reports, and social security account inquiry. , and covers pension insurance, maternity insurance, labor relations, labor remuneration, employee benefits and other 10 categories of policy information.
Extended data
The social security hotline 12333 mainly provides information on participation, payment and enjoyment of social insurance such as basic endowment insurance for enterprise employees, industrial injury insurance, basic medical insurance for urban employees, basic endowment insurance for urban and rural residents, and endowment insurance for provincial institutions.
Personal employment and unemployment registration information, employment support information query, social security card self-service loss reporting, social security card business card printing progress query; Public services such as medical institutions, pharmacies, medical insurance drugs, diagnosis and treatment catalogues and other information inquiries.
Through 12333, it provides an important window for the public to provide consulting services, complaints and reports, coordination and handling services. It is also a comprehensive public service platform for the Human Resources and Social Security Bureau to undertake the functions of making government affairs public and handling letters and visits by telephone and website. It is also an important channel to listen to people's voices, understand people's feelings, resolve people's worries and calm people's grievances.
Service time: 12333 telephone consultation service hotline system provides automatic voice service 24 hours a day for 365 days, and the service time of manual consultation agent is 8:30- 17:00 (depending on the situation of each city, the service time announced locally shall prevail).
Baidu Encyclopedia-12333