Communication is the process of the transmission and feedback of thoughts and feelings between people and groups, so as to achieve ideological consistency and emotional smoothness.
The methods and skills of communication are as follows:
1. Make clear the content and purpose of communication before communication.
2. Be clear about what you want to express.
3. Handle objections, explain, and reach an idea through communication. Everyone likes to talk to someone with a smile and a gentle voice, because they can hear a sense of intimacy from this person's speech. Do you feel comfortable when the person you are chatting with keeps smiling? When his tone makes you comfortable, do you have the impulse to continue talking to him?
The basic mode of communication is as follows:
1, language exchange:
Language is a very good and effective way of communication unique to human beings. Language communication includes oral language, written language, pictures or graphics.
Spoken language includes our face-to-face conversations, meetings and so on. The written language includes our letters, advertisements and faxes, and even widely used emails. Pictures include some slides and movies, which are collectively called language communication.
2, body language communication:
Body language is very rich, including our movements, expressions and eyes. In fact, our voice also contains very rich body language. When we say every sentence, what kind of timbre we use and what kind of cadence we use are all part of body language.