What is ISO20000 information technology service management system certification? What institutions can do this certification?

Thread O20000 focuses on managing IT problems through IT service standardization, that is, classifying IT problems, determining their internal relationships, then planning, implementing and monitoring according to service level agreements, and emphasizing communication with customers. The standard also pays attention to the system's ability, management level, financial budget, software control and distribution required when the system changes.

After the implementation of the certified ISO20000 management system, a self-improvement cycle has been established in every process and every post, and a system of work planning, execution, inspection, continuous problem finding and improvement has been established, so that every employee has a sense of problems, consciously finds problems at work and solves them one by one through systematic problem-solving methods.

There are many organizations that do this certification. Larger organizations have ICAS certification.