How to deal with customers' Bai Piao accessories?

Bai Piao accessories refer to customers who intentionally fail to pay the corresponding accessories fees when purchasing products, or obtain accessories without authorization. In this case, according to the specific situation, the treatment may be different. Here are some suggested treatments:

1. Emphasize the payment obligation: First of all, please clearly inform the customer of the payment obligation of spare parts, and provide relevant procurement policies, price lists or contract terms as the basis. Explain that corresponding legal measures will be taken for unpaid or unauthorized accessories.

2. Check the bills and contracts: Check whether the customer's bills and contracts clearly list the cost of accessories, and make sure there are no misunderstandings or mistakes. If necessary, you can provide customers with copies of these documents for their reference.

3. Contact customers: communicate with customers and try to understand the reasons behind their behavior. Sometimes, customers may not pay for accessories because of misunderstanding or different expectations, so talking with them may find a mutually beneficial solution.

4. Legal proceedings: If many negotiations fail, you can consider suing the customer or taking legal action. In this case, it is recommended to consult a professional lawyer to ensure that you have enough evidence to support your case.

No matter what kind of handling method is adopted, it is suggested to communicate with customers about related problems and try to find solutions to safeguard the company's interests and reputation.