1. First, consult with educational institutions to find out the specific reasons of the other party and whether the problem can be solved by other means;
2. Check the relevant clauses in the purchase contract or agreement to see if there is a refund. If yes, you can ask the educational institution for a refund according to the contract or agreement;
3. If an educational institution refuses to refund the money without justifiable reasons, it may complain to the local consumer association or the relevant administrative department and ask it to intervene in mediation;
4. If the above methods fail to solve the problem, you can bring a lawsuit to the court through legal channels and ask the educational institution to refund the tuition fees.
Educational institutions may not refund tuition fees for the following reasons:
1. Consumers did not carefully read the terms of the contract when purchasing the course, or the terms of the contract did not clearly stipulate the refund conditions and other related terms, resulting in disputes over the refund;
2. When consumers buy courses, due to personal reasons, such as plan changes and physical reasons. , unable to continue their studies, but the educational institution has not stipulated the relevant refund conditions or the refund conditions are not conducive to consumers, resulting in a refund dispute;
3. When consumers purchase courses, they fail to fully understand the relevant information such as course content and teaching methods, which leads to inadaptability or dissatisfaction in the learning process, but educational institutions fail to provide solutions to meet consumers' needs, which leads to refund disputes;
4. The educational institution itself has financial problems or poor management, which makes it impossible to refund normally.
To sum up, different regions and situations may have different ways to solve problems. It is recommended to consult a professional lawyer and get legal aid in the process of handling.
Legal basis:
Article 562 of the Civil Code of People's Republic of China (PRC)
The parties may terminate the contract if they reach an agreement through consultation.
The parties may agree on the reasons for one party to terminate the contract. When the reasons for the termination of the contract arise, the creditor may terminate the contract.
Article 563
In any of the following circumstances, the parties may terminate the contract:
(a) the purpose of the contract cannot be achieved due to force majeure;
(two) before the expiration of the time limit for performance, one party clearly indicated or indicated by his own behavior that he would not perform the main debt;
(three) one party delays the performance of the main debt and fails to perform it within a reasonable period after being urged;
(4) One of the parties delays the performance of debts or commits other breach of contract, which makes it impossible to achieve the purpose of the contract;
(5) Other circumstances stipulated by law.
For an indefinite contract whose content is to continue to perform debts, the parties may terminate the contract at any time, but they shall notify the other party before a reasonable time limit.