But many people say that as soon as they hear that cross-border e-commerce is good for making money, they will do it. As a result, there is no traffic and no transaction volume in the store. From the selection to the shelf, they all groped for it themselves. The effect is not as good as everyone said. What's the problem? Next, the cross-border e-commerce teacher will give you an analysis.
Be prepared before registering a store.
On the Amazon platform, you need to understand the Amazon account association rules to prevent its association. Because Amazon is a? Shop around? Based on the platform, it will use the account ID and store information to determine whether some accounts are operated by the same person. If it is judged that it is done by one person, account association will occur to prevent merchants from uploading too many similar goods. Xiao Liu, who just opened a shop, encountered this difficulty. He has the same website and goods cross, so he found himself forced to delete all the lists of his new account in a few days. Fortunately, he learned a solution in the cross-border e-commerce course of Jiahua Golden Spider Optimization Class, and soon resumed the normal operation of the store. In addition to account association, VPS registration and VPN cloud service are issues that novice sellers need to pay attention to. Only by making adequate preparations can we ensure the smooth operation of the store.
Familiar with Amazon's store backstage.
In addition to basic operations, many sellers will have a headache for customer service in the process of communicating with customers. Amazon platform requires sellers to reply as soon as possible when they encounter customer inquiries, otherwise the performance will be deducted. Fortunately, all the information communicated with customers is displayed in the message on the home page of the seller's backstage, which is convenient for the seller to check and reply. Common customer questions include asking when the product will arrive, requesting for refund and return, and consulting before purchase. The seller can prepare a reply template in advance to deal with it. After studying in Jiahua Golden Spider Optimization Class, Xiao Liu prepared replies to customers' common questions, so he ensured timely reply and good service attitude on customer service issues, and the store operation was smooth. You know, the Amazon platform pays great attention to the user experience. Only by showing the seller's professionalism and high standard of service can we improve the conversion rate and repurchase rate of the store!